Assisting you in the Payment landscape
Resources for Platform Staff
All documents are to be viewed by platform / SaaS staff only unless:
*Indicates that you are you may download the document and share it with your merchants via email (not via link).
** Indicates that you may share the link to that specific document with your merchants
English
- Payout Days Explained
- Paysafe Glossary for Platform Partners (Saas Staff)
- Frequently Asked Questions for Platform Partners (Saas Staff)
- Online Application Guide - Canada*
- Online Application Guide - USA *
- Red Flags: Signs of Fraudulent Applications (Saas Staff)
- Paysafe Glossary of Payment Terms for Merchants**
- Frequently Asked Questions for Merchants**
- Common Error Codes (Netbanx)
- Understanding Chargebacks**
- Credit Card Transaction Flow - Direct Merchants**
- Credit Card Transaction Flow - Intergrated / Platform Merchants**
- Code of Conduct for the Credit and Debit Card Industry in Canada**
Check out our Paysafe Insights blog for enlightening articles about payments products and industry news!
Français
- Glossaire Paysafe pour les commerçants**
- Foire aux questions pour les commerçants**
- Guide du module d’administration de Paysafe**
- Erreurs les plus fréquentes – Guide de dépannage (Netbanx)**
- Gestion de la rétrofacturation - guide de rétrofacturation destiné au marchand**
- Code de conduite destiné à l’industrie canadienne des cartes de crédit et de débit**