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This section will help you learn the basics of chargebacks, including how merchants can monitor and manage their disputes.

Note: If platform staff would like to share this information with their merchants, please direct them to the Managing Chargebacks Section of out Merchant Welcome Portal at  

An interactive e-learning that summarizes and simplifies the chargeback process. Please enter your name and email address to access the content.


Everything merchants need to know about chargebacks can be found in this guide.