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Our Conduct

Doing business the right way.
The highest ethical standards.

Three individuals at table with beverages, conversation setting

The Paysafe Code

Our commitment to our culture and values is embodied in The Paysafe Code. This sets out the rules and guidelines that all of us at Paysafe follow and against which we hold ourselves accountable. The standards reflect our commitment not just to law and regulation, but to the highest ethical standards that embody our core values of being Pioneering, Courageous, Open and Focused. All of us take the guidelines set out in The Paysafe Code seriously and strive to exemplify these in our dealings with each other, our business partners and with you.

Paysafe expects all of its business partners to adhere to the spirit of our Paysafe Code.

Please follow the links to check The Paysafe Code in English, Spanish, and French.

The Paysafe Partner Code

Paysafe seeks to always conduct its business with integrity and in an honest and ethical manner. We aim to work with business partners who operate under principles that are similar to ours.

The Paysafe Partner Code sets out Paysafe’s expectations for how our partners conduct their business and we expect that they and anyone that they in turn work with to deliver products and/or services to Paysafe will comply with these principles.

Please click here to check the Paysafe Partner Code in English.

The Paysafe Partner Code is also available in French, German and Spanish.

Whistleblowing

Paysafe strives to foster a culture of openness and accountability in order to ensure the proper handling of any unethical and dishonest actions. As such, we committed to creating an open-door culture and encourage anybody working for or with Paysafe to raise their concerns about misconduct without fear of retaliation.

Please use the following link to raise a concern:

https://www.lighthouse-services.com/paysafe

Confidentiality

Paysafe understands the confidentiality of the reports. All concerns will be treated in confidence and every effort will be made not to reveal your identity if that is your wish.