Plug into Paysafe.

 

Q: What is a settlement?

Settlements are payments that are processed by your customers and then paid out by Paysafe in line with your payment schedule.

Q: How will the minimum settlement affect me?

The monthly minimum will be amended to the equivalent of £100 GBP. This will mean you will need to process a min of £100 GBP or currency euivalent for Paysafe to make a payment. i.e. your minimum payment currently is £5 this will now increase to £100. If your current payment is more than £100, you are not affected by this change. This will also apply to any new merchants being onboarded.

Where the minimum payment amount is below the new minimum amounts set out below:

AUD	150
CAD	150
CHF	100
DKK	650
EUR	100
GBP	100
JPY	10,000
NOK	1,000
NZD	150
PLN	400
SEK	1,000
SGD	?
TRY	600
USD	100
ZAR	1,500

 

Q: What if I do not agree with the minimum settlement amount?

If you object to the new minimum payment amount, we can keep at the current level, however a standard fee per payment will need to be applied to your pricing agreement, as per the below;

• Faster payments fee is £1 for GBP settlements in the UK
• SEPA fee is €1.50 for EUR settlements
• Wire fee is as per the table below

AUD	12
CAD	12
CHF	9
DKK	55
EUR	6.50
GBP	6.50
HKD	65
JPY	960
NOK	70
NZD	13
PLN	32
SEK	75
SGD	12
TRY	50
USD	19.50
ZAR	120

 

Support

Q. Who helps me if I have issues?

Our freephone telephone numbers continue to be: UK: +44 (0) 118 928 5075 / International: 0800 249 1404

And, if you need to reach out to our internal teams, you can continue to email us at:

uk.customerservice@paysafe.com (for our Customer Service Team)
uk.integrations@paysafe.com (for our Integrations Team)