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Are consumers planning to return to the high street?
May 13, 2021 - In-person spending is already bouncing back, but appears unlikely to return to pre-COVID-19 levels overall despite nearly half of all consumers planning to return to stores as frequently as they did before the pandemic. However, only a small minority of consumers plan to only shop online in the future.
In-person spending is already bouncing back, but appears unlikely to return to pre-COVID-19 levels overall despite nearly half of all consumers planning to return to stores as frequently as they did before the pandemic. However, only a small minority of consumers plan to only shop online in the future.
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Will cash make a comeback after COVID-19?
May 10, 2021 - The use of cash has dipped during COVID-19, but looks likely to bounce back after the pandemic. Contactless adoption continues to be identifiable consequence of the pandemic, but the US is significantly behind other countries.
The use of cash has dipped during COVID-19, but looks likely to bounce back after the pandemic. Contactless adoption continues to be identifiable consequence of the pandemic, but the US is significantly behind other countries.
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Do consumers trust online payments more now than before COVID-19?
May 07, 2021 - According to our latest research consumers appear to be slightly more confident in the security of online payments than this time last year. This may explain a shift towards more frictionless payment methods. At the same time tolerance for being a victim of fraud is lower.
According to our latest research consumers appear to be slightly more confident in the security of online payments than this time last year. This may explain a shift towards more frictionless payment methods. At the same time tolerance for being a victim of fraud is lower.
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