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Press releases

Paysafe and Konnektive to deliver industry leading CRM solutions through newly expanded relationship

Sep 09, 2021

Deal will provide digital marketing merchants with tailored TPP-compliant solutions that address payments and business management needs

Houston, Texas – Paysafe (NYSE: PSFE), a leading specialized payments platform, today announced the relaunch of a collaborative relationship with Konnektive CRM, the San Juan, Puerto Rico-based provider of leading CRM and order management solutions. The agreement will see the Konnektive CRM platform made available via Paysafe, providing merchants operating in the complex digital marketing vertical with turnkey, integrated software that incorporates business management and payment solutions, including multi-currency payment processing, fulfillment automation and affiliate tracking.

Paysafe has been a leader in this highly specialized market for over 20 years and is uniquely equipped to provide direct marketing merchants with TPP (third-party provider) compliant payment solutions through multiple CRM partners and bank sponsors. Its new agreement with Konnektive CRM follows a previous collaboration between the two companies dating back to March 2021.

Designed specifically for digital marketers, Konnektive CRM delivers numerous tools to support merchant growth, including full affiliate tracking, a subscription billing platform, fraud management, funnel analytics and the ability to directly manage publishers. Its robust tracking and reporting functionality provides easy access to key performance indicators that optimize sales performance and empower businesses in making impactful data-based decisions.

Shaun Lavelle, SVP & General Manager of direct marketing at Paysafe, said: “In responding to new opportunities in and around the digital marketing space, it’s critical that we offer our customers the ability to choose platforms that will help them effectively manage their compliance and business management needs.  By relaunching our relationship with Konnektive CRM, we can offer merchants a best-in-class CRM platform with multiple sponsor banks, which is tailored to ensure that we continue doing business the right way in this highly regulated vertical.”    

Matt Martorano, CEO at Konnektive CRM, said: “We’re excited about the opportunity this renewed collaboration presents for our broad range of merchant partners, who require access to the leading unified and market-compliant solutions that cater to their core business needs. By working alongside Paysafe and leveraging their years of experience, we are taking another crucial step in supporting merchant growth by providing them with the confidence to succeed in a competitive digital marketing space.”


About Paysafe Limited
Paysafe Limited (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $100 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at

About Konnektive
Konnektive is the leading and most highly utilized CRM technology in the direct-to-consumer and e-commerce industries. The CRM platform is a convergence of the very top technologies, featuring a superior subscription and billing management system, over 600 direct integrations to manage your business, and an easy-to-use user interface; all of which are designed to help companies build, grow and scale faster than ever before. Our 100% secure PCI Level-1 and HIPPA certified platform is totally web-accessible and developed to help you make the most money by giving you access to the data that you need to make faster and smarter business decisions while watching your sales and transactions soar.

For further information about Paysafe, please contact:
Justin Way: Senior Corporate Communications Specialist, Paysafe Group
T: +1-514 452-5047 / E: