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Resource Center
Take your knowledge to the next level with our library of resources covering the latest payment industry trends and opportunities.
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Smart strategies: a tale of two cities
We’ve published a new report which reveals that a customer-focused user experience is important for residents engaging with their Parks and Recreation services.
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Smile if you want your chicken...
A KFC store hit international headlines when it introduced a new way for customers to pay for their food – a Smile to Pay facial recognition system, which is among the first of its kind in the world.
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Can fantasy sports change the payments game?
This month’s feature article examines the challenges involved in introducing fantasy sports to new markets.
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Can banks afford to ignore this?
Blockchain has been the “next big thing” for payments for some time. A dependable and trusted source of data about customers, transactions and other kinds of payment information is not lost on bankers
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Consumers embrace new ways to pay
The growing popularity for alternative payment methods is transforming the traditional shopping experience and spelling a new era for commerce.
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Are merchants ready to fight digital payments fraud?
Customers are more aware of issues around security than ever before. Regardless, fraud is still a problem which means merchants with lax or ineffective security can seriously damage their reputation.
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Fraud reduction as a strategy
While the prevailing industry view is that a convenient user experience wins over tight security, customer expectations are far more nuanced; staying safe online is still a priority.
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Payment security and the cult of convenience
As competition in e-commerce grows increasingly stiff, customer experience is the new mantra. Consumers are firmly in control. So merchants are on a mission to erase friction and maximise convenience.
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Payments and the sharing economy
As the sharing economy continues to grow from strength to strength so will software platforms and marketplaces. They are, after all, the infrastructure that makes it all happen.