Resource Center
Take your knowledge to the next level with our library of resources covering the latest payment industry trends and opportunities.
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Lost in Transaction 2022: 5 key findings from our latest research on consumer payment habits
How has the skyrocketing cost of living changed customers’ payment preferences? What are their expectations moving forward, and how do they fit with the payment trends we've been observing over the past few years? In April this year, we interviewed 11,000 consumers in 10 countries across Europe and the Americas to find out.
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Lost in Transaction Peru: Consumer payments trends 2022
Supporting a large unbanked population and with alternative payment methods (APMs) already trusted by many consumers, Peru presents a rich opportunity for merchants.
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Do consumers trust online payments more now than before COVID-19?
According to our latest research consumers appear to be slightly more confident in the security of online payments than this time last year. This may explain a shift towards more frictionless payment methods. At the same time tolerance for being a victim of fraud is lower.
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Tech trends: Fighting fraud in 2021
It’s been a big year for all of us. Now it’s time to look forward, to how evolving tech—including distributed cloud, automation and AI—will help bolster consumer confidence, create great experiences and combat fraud now and beyond the pandemic.
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Why COVID-19 will re-shape US consumers’ relationship with cash
In the wake of the pandemic, more US consumers are making digital payments than ever before. But that doesn’t mean they’re leaving cash behind, with many seeing eCash as the solution to many of their concerns when it comes to paying online.
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Why security is still the primary concern for online businesses and consumers
Our latest Lost in Transaction research report asked businesses about how they had been affected by COVID-19, and their plans moving forward. The security of their checkouts, and alternative payment methods, are top of their agendas.
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How brands can evolve through the checkout post-COVID-19
Businesses will need to seriously consider how they re-invent their customer experience in line with changing consumer expectations as we emerge on the other side of the pandemic.
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Has COVID-19 moved the needle on security vs convenience?
In the final article in our Lost in Transaction: The impact of COVID-19 on consumer payment trends series, we ask whether consumer attitudes to security and frictionless checkouts has been affected.
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COVID-19: Updating online checkout security is essential
Payments security must remain a priority for online businesses during COVID-19, which is why updating their checkouts now to be 3DS2-compliant now is critical.
