A decline occurs when your card payment isn't authorized or accepted. Here are some common reasons why your card might not work: 

• You've reached your purchase limits.
   
• Your balance isn't enough to cover the transaction.
   
• Your card is not in good standing.
   
• Your Paysafe Wallet Account is not in good standing.
   
• Information entered at the time of payment is incorrect or missing (e.g., 3-digit CVV, expiration date, card number, billing address).
   
• You've tried to use the card on prohibited sites, such as gambling sites. 
   
• The address registered in your Paysafe Wallet Account doesn't match the billing address you provided for your purchase. Although your card is virtual some merchants will still perform an Address Verification Service (AVS) check. 
   
• Apple Pay or Google Pay transactions may get declined due to a poor connection between your device and the contactless reader. 

If you need assistance, please contact us at paysafewallet-support@paysafe.com.