AUTOMATED DECISION MAKING
In some instances, our use of your personal information may result in automated decisions being taken (including profiling) that affect you legally or similarly significantly affect you.
Automated decision-making means that a decision concerning you is made automatically based on a computer determination (including the use of software algorithms, or artificial intelligence models based on machine learning), without our human review. For example, we use automated decisions to complete credit or risk assessments on you when you apply for certain Services or to carry out anti-fraud checks, as explained in the section ‘What We Use Your Personal Information For’. Such assessment will likely involve multiple data points, including your address country, the security of your credentials and your use of our products, additional to the data points set out in the section ‘Collecting Your Information’. The consequences for you may be our refusal to provide services or to provide services only on specific terms, including that you provide additional identity verification, proof of wealth and/or source of funds.
We have implemented measures to safeguard the rights and interests of individuals whose personal information is subject to automated decision-making. In addition, if you are using the Services in the EEA, when we make an automated decision about you, you have the right to contest the decision, to express your point of view, and to require a human review of the decision. To the extent such rights apply under law in other territories and are applicable to the Services, we shall comply with such law. To exercise this right, please complete our dedicated rights form or contact us via the details provided in the ‘Contact Us’ section.