Hiring Manager Spotlight – Tomas Macagno
In this Hiring Manager Spotlight, we go beyond the job title and get to know the mindset of one of our leaders based in Lima, who values collaboration, accountability, and shared wins.
What is the key to success in your field?
Understanding customer needs and challenges is key in any sales role – not just on the technical side. Customers face similar organizational issues as we do: resource planning, change management, forecasting, and more. A big-picture perspective is critical. Beyond being strong communicators, we need to actively listen and align with customer priorities. Long-term success comes down to trust and strong personal relationships.
What three words best describe your team?
Collaboration, Accountability and Fulfilment.
We leverage individual strengths to make each other better. We follow through on our commitments and take pride in delivering results.
What is your favorite go-to interview question?
Candidates often bring impressive CVs and broad experience, so one question I always like to ask is “Which role or company had the biggest impact on your career, and why?” My goal in any interview is to uncover what motivates a candidate and what they’re passionate about, so I can determine if they’re a strong fit for the team – not just professionally, but culturally too.
What inspired you to join Paysafe?
I was looking for a place to apply my leadership experience. Paysafe stood out as a unique player in the fintech and payments space, developing solutions that span both B2B and B2C. Most of all, I was inspired by its diverse customer base and the opportunity to learn and collaborate with merchants across industries like video games, iGaming, travel, and digital entertainment, which I found especially exciting.
Find out more about life at Paysafe on our Careers site.
