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Responsible business practices
Delivering on our consumer-focused strategy means we must act ethically, responsibly and in accordance with all applicable legislation and compliance requirements.
“Strong governance ethics, and compliance help us earn the trust of consumers, merchants, employees and investors. The Board, Management, and Team at Paysafe are aligned and steadfast in driving sustainable growth the right way.”
Governance and oversight
Sustainability matters are ultimately owned by the Board of Directors and the CEO, who is charged with embedding considerations of sustainability across the organisation. The Board Nominating and Corporate Governance Committee is responsible for oversight of the general sustainability strategy and reporting, with oversight of various material issues provided either by the full Board or by a specific committee, such as the Audit Committee, as appropriate. The Nominating and Corporate Governance Committee reviews and discusses important sustainability matters – including climate change – on a quarterly basis.
The Executive-level Sustainability Management Committee, chaired by the Chief Risk Officer (CRO), steers and approves our strategic direction for sustainability and is accountable for oversight and performance on important sustainability matters.
Day-to-day management of sustainability matters is the responsibility of the Sustainability Team. Alongside working with other functions across the business to implement the sustainability framework and monitor actions against the targets set, we also have a global sustainability reporting working group. Composed of members from the sustainability, finance, investor relations and regulatory teams, it meets approximately monthly.
To strengthen oversight and encourage involvement at all levels of the organisation, we have a Sustainability Strategy Implementation Taskforce. With representation from management across many functions, it is helping us deliver actions against our targets.
For more information on these governance structure, please refer to the Corporate Governance page.
Corporate governance
Our governance structure enables the Board, its subcommittees and executive leadership to act responsibly in strategic decision making, risk management and the pursuit of our objectives.
Our approach to corporate governance is designed to facilitate effective management of the organisation, promote ethical and responsible business conduct and governance, enable accountability and balance our strategic growth ambitions with the long-term interests of our stakeholders.
For more information on our approach to corporate governance, please refer to the Conduct page.
Business behaviour and ethics
We are investing in compliance across the board. We have updated our policies, procedures and controls, invested in technology and tools, and brought in more resource to update how we engage with regulators and monitor and manage applicable regulations, sanctions, legislation, prohibition and advisory notes from regulators and government agencies. We benefit from strong relationships with regulators across our geographies and are working to further strengthen them all the time.
For more information on our approach to business behaviour and ethics, please refer to the Teams page.
Responsible procurement and third-party relationships
Across payments, technology, risk, software, marketing and more, we use services provided by hundreds of partner businesses.
Our expectations and requirements are set out in the Paysafe Partner Code, which details how our third-party providers should treat consumers, their employees and their own supply chain. Its focuses include zero-tolerance for modern slavery and human trafficking, bribery and corruption, money laundering and discrimination and harassment, as well as standards for achieving consumer protection and fair dealing. It is aligned with the principles of the ILO Core Conventions and the UN Universal Declaration of Human Rights.
We are proud to have made great progress in 2025
For more detail, please see our Sustainability Report 2025.
