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Resource Center
Take your knowledge to the next level with our library of resources covering the latest payment industry trends and opportunities.
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More mobile, more connected: As 5G evolves, payments will be crucial for merchant opportunities
5G. It’s not just about what you can do with your devices, and how fast you can do it. From ecosystems of providers and services to the evolution of security and opening up of new markets – here we look at how experiences, transactions and inclusion will change as connectivity reaches ever-higher levels.
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Why COVID-19 will re-shape US consumers’ relationship with cash
In the wake of the pandemic, more US consumers are making digital payments than ever before. But that doesn’t mean they’re leaving cash behind, with many seeing eCash as the solution to many of their concerns when it comes to paying online.
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Why Black Friday will be a catalyst to re-thinking the online checkout
The UK is heading into Black Friday and Cyber Monday weekend with all non-essential stores closed, meaning that consumers will need to search online for holiday season deals. How these shoppers pay, and who they choose to buy from, could re-shape the eCommerce checkout for UK retailers permanently.
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Why security is still the primary concern for online businesses and consumers
Our latest Lost in Transaction research report asked businesses about how they had been affected by COVID-19, and their plans moving forward. The security of their checkouts, and alternative payment methods, are top of their agendas.
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Are consumers using payment methods to track their spending more accurately?
Businesses have noticed a change in the way people are paying since the outbreak of COVID-19. Could a new focus on managing their finances be a reason? And if so, how can alternative payments methods make a difference in this area?
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Why cash remains a global constant in payments
Payments preferences are diversifying at a rapid pace, but there are still universal payment methods that underpin consumer habits. Cash is the most ubiquitous, even as consumers move online.
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How brands can evolve through the checkout post-COVID-19
Businesses will need to seriously consider how they re-invent their customer experience in line with changing consumer expectations as we emerge on the other side of the pandemic.
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Payments in a pandemic
The consumer payments trends we see emerging in the UK as a consequence of COVID-19.
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How to keep new online customers after COVID-19
Alternative payment methods such as digital wallets and eCash are key to the 18% of consumers that have spent money online for the first time during COVID-19 coming back after the end of the pandemic.
