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Press releases

Paysafe’s differentiated solutions and customer service recognized by independent research firm

Oct 22, 2018


Recently published report also acknowledges its bold strategy and vision

London, UK – Paysafe Group (“Paysafe”), a leading global payments provider, has been named a ‘Strong Performer’ in a recently published third party report: The Forrester Wave™: Global Merchant Payment Providers, Q4 2018.

In the report, Forrester acknowledges Paysafe’s bold strategy and vision and gives it the highest possible score in the omnichannel solution criterion.  It also describes Paysafe as a “best fit for merchants that are positioned to take advantage of its many value-added services and consumer businesses” and states that the Paysafe product offering “is one of the most differentiated solution value propositions” of any provider in the report. The Forrester report also comments on Paysafe’s customer service focus, stating client references “were extremely pleased with Paysafe’s transparency and customer service.”

Joel Leonoff, President and CEO, Paysafe Group, commented: “We’re thrilled that such a reputable third party as Forrester has recognized us as a strong performer in their evaluation - we believe this is based on our extensive efforts over the years to deliver a very diverse payments product portfolio.  We believe this report also very much reinforces Paysafe’s ongoing vision to build an unrivalled, omnichannel payments platform, that acts as a ‘one-stop-shop’ and meets the diverse business needs of our merchants and partners around the world.”

In the past 15 months, Paysafe has extended its scale through the acquisition of two of its U.S. competitors, MCPS and iPayment, making it a top five, non-bank payment processor in the country.  It has also heightened its investment in its underlying platform technology and broadened its offering through the introduction of new leading payments products and features.  Recent ones include the launch of ‘Skrill Money Transfer’, a cost effective alternative to bank transfers; a new online cash solution, ‘Paysafecash’ and the debut of ‘Paysafe Accelerated Funding’, a comprehensive suite of fast and flexible same or next day settlement options for small and medium-sized businesses (SMBs). Paysafe enjoys extensive global payment industry recognition: over the last year alone, it has claimed no less than 18 industry awards and accolades.

To request a full copy of the report, click here. For more information and insight on Paysafe trends, please check out our blog: Paysafe Stories.

About Paysafe Group

Paysafe Group (Paysafe) is a leading global provider of end-to-end payment solutions. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, card issuing and online cash solutions. 

With over 20 years of online payment experience, an annualized transactional volume of over US $80 billion and approximately 3,000 employees located in 12+ global locations, Paysafe connects businesses and consumers across 200 payment types in over 40 currencies around the world.

Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

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For Media Inquiries, or to request an interview with a Paysafe spokesperson, please contact:

Kate Aldridge: SVP, Corporate Communications, Paysafe Group

Phone/SMS:  +44 750 079 7547