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Paysafe's Welcome Hub
Below you will find a range of useful documents and guides that form part of your agreement with Paysafe.
Please familiarise yourself with these documents and get in touch if you have any further questions.
Guides & FAQs
Comprehensive guides and FAQs that will help you to get started on processing card transactions, minimising risk and meeting your compliance requirements.
Merchant
Operating Guide
This comprehensive guide will help you process card transactions and ensure you minimise the risk to your business in terms of security, fraud and user-error.
Complaints
Process
We always strive to provide you with the best products and services. Things can go wrong from time to time, but telling us about it gives us the chance to fix things for you and make improvements. Learn more about our process here.
PCI FAQs
Merchants of any size accepting card payments must be compliant within PCI Security Council standards. Here is what you need to know.
Chargeback Guide
This document has been created to provide you with an overview of what chargebacks are, how to monitor the process and effectively reduce incoming disputes.
Apple Pay & Google Pay Integration Guide
This integration guide will assist you with the necessary setup & integration steps required to begin processing Apple Pay and/or Google Pay transactions.
Merchant Portal
This is were you can log on to your back-end to look at your accounts and transactions
Developer Center
Here you'll be able to find integration documentation
Contact Us
We're here to help you on any enquiries you may have
Phone:
UK: 0800 294 1404
International: +44 (0) 118 928 5075
Customer Services:
uk.customerservice@paysafe.com
Integrations:
uk.integrations@paysafe.com
Latest Insights
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