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Paysafe's Welcome Hub

Below you will find a range of useful documents and guides that form part of your agreement with Paysafe.

Please familiarise yourself with these documents and get in touch if you have any further questions.

Visit Merchant Portal

Guides & FAQs

Comprehensive guides and FAQs that will help you to get started on processing card transactions, minimising risk and meeting your compliance requirements. 

Merchant
Operating Guide

This comprehensive guide will help you process card transactions and ensure you minimise the risk to your business in terms of security, fraud and user-error. 



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Complaints
Process

We always strive to provide you with the best products and services. Things can go wrong from time to time, but telling us about it gives us the chance to fix things for you and make improvements. Learn more about our process here.

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PCI FAQs

Merchants of any size accepting card payments must be compliant within PCI Security Council standards. Here is what you need to know.


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Chargeback Guide

This document has been created to provide you with an overview of what chargebacks are, how to monitor the process and effectively reduce incoming disputes.

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Merchant Portal

This is were you can log on to your back-end to look at your accounts and transactions

LOG IN

Developer Center

Here you'll be able to find integration documentation

VISIT HERE

Contact Us

We're here to help you on any enquiries you may have

Phone:
UK: 0800 294 1404
International: +44 (0) 118 928 5075

Customer Services: 
uk.customerservice@paysafe.com

Integrations:
uk.integrations@paysafe.com

Latest Insights

Read more about the hot topics within the industry on our blog:

The impact of GDPR

PSD2 a challenge or an opportunity

Visit Paysafe Stories