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To help us direct your question to the best team to provide an answer please select which option best describes you.

  • I would like to speak to someone about setting up a new account
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  • I'm an existing customer and need help with my account
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  • I’m looking to integrate payments to my software platform or application
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If you want to close your account, simply: 

  1. Make sure your balance is ‘0’. Withdraw or spend any remaining balance. 
  2. From the Profile page, hit Close Account.
  3. Send an e-mail to paysafewallet-support@paysafe.com requesting account closure.