To help us direct your question to the best team to provide an answer please select which option best describes you.
Fees: Paysafe Wallet
| Annual fee $0 |
Per purchase $0 |
ATM withdrawal $2.50 (available via physical card only) |
Cash reload N/A |
|---|---|---|---|
| ATM balance inquiry (in-network or out-of-network) | Not applicable | ||
| Customer service (automated or live agent) | $0 or $0 per call | ||
| Replacement for expired physical card | $0 | ||
| Inactivity | $0 per month | ||
| We charge 2 other type of fee. Here they are: | |||
| Replacement for lost, stolen or damaged physical card | $5.00 | ||
| Replacement or subsequent application for virtual card | $2.50 | ||
No overdraft/credit feature.
The Paysafe Prepaid Mastercard is issued by Community Federal Savings Bank, a member of FDIC, pursuant to a license from Mastercard International.
Register your Card for Federal Deposit Insurance Corporation (“FDIC”) insurance eligibility or other protections. Your funds will be held at or transferred to Community Federal Savings Bank (“CFSB”), an FDIC insured institution and may be eligible for insurance by the FDIC up to the standard maximum deposit insurance amount of $250,000 per depositor, per insured bank, for each account ownership category in the event Community Federal Savings Bank fails.
Specific deposit insurance requirements must be met to be eligible for FDIC insurance, including registering your card in your name. Please see https://www.fdic.gov/deposit/deposits/prepaid.html for more information.
Find details and conditions for all fees and services for the Paysafe Prepaid Mastercard® accepted during application process. See https://www.paysafe.com/en/paysafewallet/cardholder-agreement or call Support at 1-833-998-9123 or visit https://www.paysafe.com/en/paysafewallet/support".
For general information about prepaid accounts, visit https://www.cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit www.cfpb.gov/complaint.
Updated_25.February.2026
| All fees | Amount | Details | |
|---|---|---|---|
| Get Started: Application & Replacement | |||
| Card Application (i.e., card purchase) fee | $0 or $2.50 | There is no fee for the first application for either a virtual or physical card. A $2.50 fee applies to each subsequent application for a virtual card. |
|
| Shipping & Handling | $0 | No fee for shipping and handling. | |
| Replacement of virtual card Replacement of lost, stolen, or damaged physical card |
$2.50 or $5.00 | here is a $2.50 fee per replacement of a virtual card. There is a $5.00 fee per replacement of a lost, stolen, or damaged physical card. |
|
| Replacement of expired card. | $0 | There is no fee for replacement of an expired virtual or physical card. | |
| Monthly and Annual Usage | |||
| Monthly fee | $0 | There is no monthly fee. | |
| Annual fee | $0 | There is no annual fee. | |
| Add Money | |||
| Cash reload fee | $0 | Not applicable. Cash reload function not available via the prepaid card. | |
| Spend money | |||
| Phone Order /Mail Order Purchases | $0 | No fee for phone order /mail order purchases. Fees may be applied by third party banks /financial institutions, and/or merchants when using the card. | |
| Online Purchases | $0 | No fee for online purchases. Fees may be applied by third party banks /financial institutions, and/or merchants when using the card. | |
| Get Cash | |||
| ATM withdrawal with physical card (in-network or out-of-network) | $2.50 | There is a $2.50 fee per cash withdrawal at an ATM with a physical card. ATM withdrawal is not available with a virtual card. Additional fees may be applied by third party banks /financial institutions, and/or ATM operators when using the card, even if you do not complete a transaction. | |
| Information | |||
| Customer service (live agent) | $0 | No fee for calling customer service for card or account inquiries, including balance inquiries. Calls are toll free when originating from a US phone number within the United States. Charges may apply for calls originating outside of the United States or from a non-US phone number. | |
| ATM balance inquiry (in-network or out-of-network) | $0 | ATM balance inquiry not available via the prepaid physical or virtual card. Balance inquiries are available through login to Paysafe Wallet Account. | |
| Using Your Card Outside the U.S. | |||
| International transaction | $0 | No fee for international purchases. Currency conversion will take place when making a transaction in any currency other than USD. Fees may be applied by third party banks /financial institutions, and/or merchants when using the card internationally, including foreign exchange fees. | |
| International ATM withdrawal | $2.50 | There is a $2.50 fee for cash withdrawal at an international ATM with a physical card. ATM withdrawal is not available with a virtual card. Additional fees may be applied by third party banks /financial institutions, and/or ATM operators when using the card, even if you do not complete a transaction. Currency conversion will take place when making a withdrawal transaction in any currency other than USD. | |
| International ATM balance inquiry | $0 | Balance inquiry is not available at an ATM via the card. Balance inquiry available through Paysafe Wallet Account. | |
| Other | |||
| Inactivity | $0 | No inactivity fee. | |
| Card PIN Change | $0 | No fee for physical card PIN change. Virtual card does not require a PIN. | |
| Overdraft / Credit Feature | $0 | Not applicable. The card does not have an overdraft / credit feature available. | |
The Paysafe Prepaid Mastercard is issued by Community Federal Savings Bank, a member of FDIC, pursuant to a license from Mastercard International.
Register your Card for Federal Deposit Insurance Corporation (“FDIC”) insurance eligibility or other protections. Your funds will be held at Community Federal Savings Bank (“CFSB”), an FDIC insured institution and may be eligible for insurance by the FDIC up to the standard maximum deposit insurance amount of $250,000 per depositor, per insured bank, for each account ownership category in the event Community Federal Savings Bank fails.
Specific deposit insurance requirements must be met to be eligible for FDIC insurance, including registering your card in your name. See https://www.fdic.gov/deposit/deposits/prepaid.html for details.
Find details and conditions for all fees and services for the Paysafe Prepaid Mastercard® accepted during application process. See https://www.paysafe.com/en/paysafewallet/cardholder-agreement or call Support at 1-833-998-9123 or visit https://www.paysafe.com/en/paysafewallet/support.
Contact Skrill USA, Inc. by calling 1-833-998-9123, by mail at 5335 Gate Parkway, 4th Floor, Jacksonville, FL 32256 USA, or visit https://www.paysafe.com/en/paysafewallet/support/.
For general information about prepaid accounts, visit https://www.cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit https://www.cfpb.gov/complaint.