Money remittance: the key trends driving industry change

The money remittance landscape is changing, driven by growing demand, digitalisation and more. Here’s how payments can reshape the industry, and help remittance businesses seize opportunities.

• Sep 27, 2023
• Three minutes

How payment solutions can build a brighter forex future in Southeast Asia

We provide an overview of the retail forex market in Southeast Asia, and how alternative payment methods can tap into its potential.

• Sep 21, 2023
• Three minutes

Wellbeing at Paysafe: A day in the life of Stephanie Hericotte

We speak with Stephanie Hericotte, Head of Marketing Procurement, about her background, her role at Paysafe, and the importance of managing physical wellbeing in her professional and personal life.

• Sep 15, 2023
• Three minutes

Fostering employee wellbeing and fitness in a fast-paced world

We speak to six Paysafe colleagues to hear their top tips on how they manage wellbeing and physical fitness alongside work.

• Sep 14, 2023
• Five minutes

Celebrating Hispanic Heritage Month: honoring diversity in payments

It’s Hispanic Heritage Month, so we’re celebrating diversity in payments, recognizing the cultural contributions and achievements of the Hispanic and Latin communities.

• Sep 12, 2023
• Three minutes

5 top tips for launching a successful iGaming affiliate programme

Many iGaming operators are looking for a cost-effective and proven marketing channel to reach new users. We explore why a healthy iGaming affiliate programme can provide the answer.

• Sep 07, 2023
• Three minutes

The smart tools helping travel merchants and acquirers work better together

The way travel merchants work with acquirers is harming liquidity. Here’s how smart tools can improve this and help merchants thrive.

• Sep 05, 2023
• Three minutes

How merchants can cater to Latin American consumers with alternative payment methods

In Latin America, alternative payment methods are consistently gaining popularity. Why is this the case, and how can merchants cater to millions of Latin American consumers?

• Aug 31, 2023
• Four minutes

Gamescom 2023: The future of video game payments is here

At the epic industry event, we caught a glimpse of the future of gaming, and the part video game payments can play in taking it to the next level.

• Aug 30, 2023
• Four minutes

Paysafe careers: A day in the life of Petra Mosetti

This month we catch up with Petra Mosetti, Fraud & AML Analyst, Consumer Risk, at Paysafe. Petra tells us about her career so far, the brilliant work she does with her team, and what keeps her engaged and happy at work.

• Aug 24, 2023
• Two minutes

What eCash growth means for businesses as more consumers use cash online

eCash allows customers to take control of spending and manage online security concerns. Here’s what businesses need to know about cash online.

• Aug 22, 2023
• Three minutes

eCommerce merchants can thrive with optimised seasonal deals and payments

Consumer behaviour is changing. Here’s how eCommerce merchants can optimise seasonal deals to achieve success.

• Aug 17, 2023
• Three minutes

How to take video game payments to the next level

Technologies like Web3, AI and more are driving change for games developers, publishers, and players. Now, video game payments are vital to the industry’s exciting future.

• Aug 14, 2023
• Three minutes

Sales growth for ISOs and agents: 4 key factors to consider when choosing a payments partner

With the right partner by their side, independent sales organizations (ISOs) and agents can make sure they have a wide range of services at their disposal to meet their specific business goals.

• Aug 10, 2023
• Five minutes

Payments in VR, AR and the Metaverse: consumers are ready for new experiences

We look at the current state of payments in VR and AR, the future of buying in the metaverse, and how businesses can help customers embrace change.

• Aug 08, 2023
• Four minutes

Supporting independent gas stations and C-stores with payments technology and industry associations

How Paysafe's specialized petro payments provider is deepening collaboration with North Dakota and Utah-based trade associations to strengthen member engagement and industry support.

• Aug 02, 2023
• Five minutes

Celebrating all types of families at Paysafe

We interview two members of the Paysafe team about their different family situations, celebrating what makes us unique, and what brings us together.

• Jul 31, 2023
• Three minutes

AI in payments: consumer awareness and trust must grow to reach its potential

The potential for AI in payments is vast, and yet our recent Lost in Transaction report found that usage and appetite among consumers is low. So why is this the case, and how can this potential be realised?

• Jul 27, 2023
• Three minutes

How eCash can help European iLottery operators hit the jackpot with customers

Consumers across Europe are continuing to embrace online lotteries, so how can operators ensure they’re delivering the best experience possible to match player expectations? Offering a variety of payment options, including online cash, is crucial.

• Jul 25, 2023
• Five minutes

The state of blockchain in Brazil: a futuristic approach to economic growth

After attending Blockchain Festival and Febraban Tech in São Paulo, Leandro Pereira, Growth Manager for Latin America at Paysafe, discusses how Brazil has emerged as a hub for blockchain innovation.

• Jul 20, 2023
• Four minutes

How will AI impact crypto?

We explore how AI will impact crypto and what this means for crypto holders and the payments industry.

• Jul 19, 2023
• Three minutes

Paysafe careers: A day in the life of Polina Niebsch

This month we catch up with Polina Niebsch, Senior Director, Digital Wallets, at Paysafe. Polina tells us about her career so far, the brilliant work she does with her team, and how she returned to Paysafe with the Paysafe Alumni Network Programme.

• Jul 13, 2023
• Three minutes

3 tips to find the ideal iGaming affiliate marketing partner

iGaming operators are seeking ways to find more valuable users and increase brand recognition, and the right affiliate partner can help them achieve these goals. Here are three tips for finding a strong iGaming affiliate marketing partner.

• Jul 11, 2023
• Three minutes

Changing of the card: why consumers are welcoming the age of the digital wallet

Mobile and digital wallets are growing in popularity and importance for the modern consumer, according to our recent report. We tackle the shifting attitudes driving this change, and what businesses can do to embrace the future of payments.

• Jul 06, 2023
• Three minutes

Why businesses must help employees strike the right work-family balance

Achieving a work-family balance is trickier than ever. Economic pressures mean that work often takes precedence, whether we like it or not. So how can businesses offer the support people need to get this right?

• Jul 04, 2023
• Five minutes

Pride Month insights: Discussing LGBTQ+ inclusivity in the workplace and payments industry

Continuing our celebration of Pride Month this year, we had the privilege of speaking with Shaun Lavelle, Senior Vice President and General Manager of Direct Marketing at Paysafe and the executive sponsor of our LGBTQ+ employee network, about his experiences of LGBTQ+ inclusivity in the workplace and the changes being made in the payments industry today.

• Jun 29, 2023
• Four minutes

Cross-border payments: how merchants can redefine customer experience

With summer upon us, merchants must support customers as they make travel, tourism and hospitality cross-border payments using different currencies from around the globe.

• Jun 27, 2023
• Three minutes

How restaurants are leveraging payments to improve customer experience

Paysafe’s new partnership with Applova brings order-ahead solutions and frictionless payment processing to restaurants across the U.S., creating an elevated customer experience.

• Jun 22, 2023
• Five minutes

Consumers embrace experiences and raise payments expectations as living costs continue to soar

It may be no surprise that consumers are adapting the way they spend, with change dictated by tighter budgets and an uncertain economic outlook. But the way spending is changing is presenting consumer-facing businesses with both challenges and opportunities.

• Jun 20, 2023
• Four minutes

A day in the life of Kalin Stoyanov

This month we catch up with Kalin Stoyanov, Senior Legal Counsel, to talk about his career and life at Paysafe. Kalin has recently returned to Paysafe as part of the Paysafe Alumni Network Program – an initiative aimed at bringing talent back to the business.

• Jun 14, 2023
• Five minutes

How payments are driving growth in Ontario’s expanded iGaming market

For the Canadian Gaming Summit this week in Toronto, Zak Cutler, President of Global Gaming at Paysafe, reflects on the expanded Ontario online sports-betting market and argues that a localized and diversified payment stack is essential for customer acquisition and retention.

• Jun 13, 2023
• Five minutes

Find out how smarter card acquirer management is getting travel company cashflow moving again

Travel is recovering strongly in 2023. Yet for many stakeholders in the sector – from agents to tour operators to airlines, cruise lines and other suppliers – cashflow remains a major concern even as the bookings continue to roll back in.

• Jun 08, 2023
• Five minutes

Celebrating Pride Month at Paysafe

This year, in honor of Pride Month, we have asked members of our LGBTQ+@Paysafe employee network to reflect on the topics affecting the LGBTQ+ community in our industry today, and what Pride Month means to them.

• Jun 06, 2023
• Five minutes

Check out 3 key findings from our latest consumer payment trend research, Lost in Transaction 2023

How do consumers prefer to pay in 2023? And how has the ongoing economic uncertainty impacted their payment preferences and spending behaviour? In April this year, we interviewed 14,500 consumers in 14 countries across Europe and the Americas to find out about the latest consumer payment trends.

• Jun 01, 2023
• Five minutes

Overcoming payment limitations can help membership and wellness platforms reach peak performance

Summer’s almost here, so it’s time for membership and wellness platforms to re-align with annual wellness goals – after all, these are an important commitment all year round. But how can platforms provide the best experience for health and wellness clients and members?

• May 25, 2023
• Five minutes

Overcoming payment limitations can help membership and wellness platforms reach peak performance

Summer’s almost here, so it’s time for membership and wellness platforms to re-align with annual wellness goals – after all, these are an important commitment all year round. But how can platforms provide the best experience for health and wellness clients and members?

• May 25, 2023
• Five minutes

The c-store revolution: bringing convenience and connection to local communities

From their extended hours of operation to the wide variety of products they carry and the expansion of convenient payment options available, convenience stores (c-stores) have become the ultimate one-stop-shop for busy people on the go while also serving as third spaces for community members to gather and socialize.

• May 22, 2023
• Five minutes

Our key takeaways from Web Summit Rio 2023

This year saw the first-ever Web Summit Rio, for the industry to come together in Brazil to network, see what’s new and trending in the market, and sign deals to grow their business

• May 17, 2023
• 5 minutes

What is fiat wallet-as-a-service and how does it boost crypto adoption?

Embedded finance has been a fintech industry buzzword for the last couple of years, but no review of its explosive growth, or the rise in consumer demand for alternative payment methods, is complete without a look at cryptocurrency and the role that fiat wallet-as-a-service has to play.

• May 17, 2023
• Five minutes

How the crypto asset industry can embrace ESG standards

We are delighted to launch Paysafe’s 'A green future: How the crypto asset sector can embrace ESG report', which marks a first for the industry. The report, published in conjunction with leading international law firm Clifford Chance, provides an overview of environmental, social and corporate governance (ESG) aspects in the UK landscape, including why they are important and where progress can be made.

• May 09, 2023
• Four minutes

The role of payments in strengthening online sportsbooks’ relationships with VIP customers

High-stakes sports bettors are arguably the most important customer segment of online sportsbooks. Referencing our recent ‘All the ways players pay’ research, Zak Cutler, Paysafe’s President of Global Gaming, argues that payments are key for both converting and retaining these coveted customers.

• May 03, 2023
• 4 minutes

How Payments Technology is Revolutionizing the Restaurant Industry

Modern payment solutions that allow customers to order and pay at the table are on the rise in the U.S., improving the restaurant experience without sacrificing the quality of service.

• Apr 27, 2023
• Five minutes

A day in the life of Tonislav Toshev

This month we catch up with Tonislav Toshev, Senior Manager, Issuing & Collections, to talk about his career and life at Paysafe.

• Apr 19, 2023
• Three minutes

The power of payments: How payments can transform iGaming player retention strategies

Reducing player churn and maximising customer lifetime values are essential for an online sportsbook’s long-term success. Against this backdrop, Zak Cutler, Paysafe’s President of Global Gaming, explores the fundamental importance of payments in a robust player retention strategy.

• Apr 10, 2023
• 5 minutes

Rethinking remittances with eCash

One billion people around the world depend on remittances to make ends meet and improve their economic situation. But rapid digitalization has made it harder for cash-reliant migrants to send money to their loved ones, and for recipients in cash-based economies to use it. eCash can bridge the gap and make remittance services more accessible for everyone.

• Apr 05, 2023
• Five minutes

A day in the life of Meabh Hogan

This month we catch up with Meabh Hogan, Senior HR Manager UK & Ireland, to talk through her career and life at Paysafe.

• Mar 30, 2023
• Three minutes

Celebrating Influential Women in Payments: Meet Chris Petersen, SVP of Partnerships & Core Verticals

An interview with Chris Petersen, who is one of our newest female leaders at Paysafe, about her experiences in the workplace and the path to inspiring career growth.

• Mar 29, 2023
• Four minutes

US online sportsbooks’ player acquisition & the twin roles of payments & affiliate marketing

Zak Cutler, Paysafe’s President of Global Gaming, argues that payments diversity twinned with a robust affiliate marketing channel are essential if American online sportsbooks want to convert and keep players on board

• Mar 21, 2023
• 5 minutes

Expanding access to financial services and technology for women-owned businesses and entrepreneurs

The number of female entrepreneurs is increasing around the world, yet many women continue to face significant obstacles when starting their own businesses. Fintech providers that champion broader representation within the global SMB community are providing solutions to help level the playing field.

• Mar 16, 2023
• Five minutes

Travel Payment Innovation: How risk management solutions became a catalyst for travel merchants

Paysafe’s latest collaboration with Mastercard via its T&E Risk Monitor tool will focus on delivering an innovative risk management solution set to improve working relationships between merchant acquirers and the travel sector.

• Mar 14, 2023
• Five minutes

Celebrating women at Paysafe

On the occasion of International Women’s Day, we are celebrating women at Paysafe and women in the workplace. With this in mind, we have asked some of our colleagues and members of our Women@Paysafe employee network, to reflect on the topics affecting women in our industry today, and what International Women’s Day means to them.

• Mar 08, 2023
• Nine minutes

Why digital wallets are critical for the growth of online sportsbooks

Paysafe’s latest iGaming study with sports bettors in North America and the UK found that four out of ten players consider quick and easy payouts as the most important factor when deciding where to play. And digital wallets offer the best experience when it comes to payouts.

• Mar 07, 2023
• 4 minutes

Diversity in fintech – A look at the status quo

On the occasion of International Women’s Day, it’s time to take a look at diversity in fintech from the perspective of female representation in the industry. With both finance and technology being traditionally male-dominated fields, we’ve typically seen a similar make-up in the fintech industry. However, this has slowly been changing, with a number of external factors creating a foundation for more diversity in the sector.

• Mar 01, 2023
• Four minutes

Why providers of essential services should enable bill payments with eCash

The growth of cashless payments is making it harder for cash-reliant consumers to pay for essentials like utilities, healthcare, and even government services. eCash can make these services more accessible and inclusive, while cutting costs for providers.

• Feb 21, 2023
• Six minutes

Meeting consumer demand for frictionless payment experiences this Valentine’s Day

In an article originally published in Hospitality Technology, our President of Merchant Solutions Afshin Yazdian discusses how small businesses that offer an experiential service will need to leverage frictionless transactions to remain competitive this year.

• Feb 14, 2023
• Four minutes

Assessing the iGaming payments landscape in the UK

Zak Cutler, President of Global Gaming at Paysafe, assesses the key trends from our 2023 ‘All the ways players pay’ research report, and what they mean for UK online sportsbook operators looking to boost acquisition and retention.

• Feb 08, 2023
• Four minutes

New Year’s Resolution for the fitness industry: Getting your payments process into shape

This month we saw the annual tradition of creating New Year’s resolutions. According to a YouGov poll, 50% of adults say exercising was their top resolution. It’s no secret that after the festive season’s overindulgence, many people look to get back in shape – whether by signing up at a gym, joining a yoga or pilates studio or practicing self-care at a spa or wellness center.

• Jan 25, 2023
• Four minutes

Celebrating the diverse Asian culture at Paysafe

The year of the Rabbit started last week. As many populations worldwide celebrated the beginning of the lunar year, we wanted to take a moment to reflect on our Asian@Paysafe Diversity & Inclusion employee network which launched last year – a group focused on celebrating Asian culture and heritage. We have asked our colleagues what makes the Asian culture unique, the Asian personalities that inspire them and how companies can make the workplace more inclusive for Asian colleagues.

• Jan 25, 2023

The value of cash in a time of crisis: how consumers are taking control

As the cost of living continues to rise, many of us are scrutinising our spending and trying to find ways to budget more effectively. Here, we explore why cash is proving key – and how merchants can offer payments options that better meet consumers’ needs and drive inclusivity.

• Jan 24, 2023
• Six minutes

Optimizing the payment experience for iGaming players as the market expands

2022 was a banner year for iGaming. The sector has undergone an expansion in North America and this trend is expected to continue in 2023. More broadly, the global regulated gambling market is projected to grow by $260.44 billion during 2023-2027, according to Research and Markets. With operators keen to continue their growth and expansion into more jurisdictions, enhancing the user experience becomes vital, especially as it relates to payments.

• Jan 18, 2023
• Four minutes

Leveraging data to drive small business growth

Paysafe’s new partnership with Markaaz highlights the importance of data – from managing a business’ online presence to finding new ways to engage with customers - to successfully drive long-term small business growth.

• Jan 17, 2023
• Five minutes

How and where the global iGaming industry looks set to grow in 2023

2022 was a year of significant growth for global iGaming, especially through the increase in new markets embracing legal online sports betting or casino. It’s thanks to this that the industry is starting the new year in a strong position.

• Jan 05, 2023
• Five minutes

How we celebrate Latinos at Paysafe

As the holiday celebrations continue, including Noche Buena, Ano Viejo and Ano Nuevo, which are observed by many Latino families, we take a moment to reflect on this year’s launch of our Latinos@Paysafe Diversity & Inclusion employee network – a group focused on celebrating Latin culture and heritage. We’ve spoken to colleagues and allies about Latin culture and what being Latino means to them, and how we’ve been making our workplace more Latino-friendly and celebratory of the vibrant Latin culture.

• Dec 28, 2022
• 2 minutes

A cashless Christmas? Why access to cash is key to unlocking festive cheer for many

In an increasingly digital payments landscape, there are many good reasons to make sure cash remains part of the mix. And it’s especially at times like Christmas that we see why.

• Dec 21, 2022
• Five minutes

How restaurants in the US can benefit from using QR codes & payments

QR codes that allow customers to order and pay-at-table are on the rise in the U.S., improving the restaurant experience without sacrificing the quality of service.

• Dec 12, 2022
• Four minutes

Career opportunities and challenges as a woman in technology with Zdravka Dzhaleva

In a recent interview with media outlet, We Are Tech Women, Zdravka Dzhaleva – a Senior Software Engineer at Paysafe in Sofia – shares her experience of being a woman in technology, and talks mentoring, career development and gender parity. Read on to discover what she had to say.

• Dec 06, 2022
• Seven minutes

Men’s Health Month: Supporting mental health in the workplace

Movember could be seen as a fun period to grow a moustache, but there is much more to it than that. It is about raising awareness for men’s mental health issues like suicide and physical health issues, like prostate cancer and testicular cancer.

• Nov 30, 2022
• Five minutes

Why protecting access to cash is critical to a fair and resilient society

For millions of people across Europe and the U.S., cash is the only way they can buy essentials and participate in the mainstream economy. But protecting access to cash benefits everyone — including consumers who are willing and able to pay with cashless methods.

• Nov 23, 2022
• Six minutes

It takes a village: supporting the small businesses that make our communities unique

Small businesses play a vital role in building up local communities – from creating jobs to driving economic growth through new ideas and innovations that enrich the regions they serve and live in – these companies are paving the future while empowering the next generation of entrepreneurs.

• Nov 14, 2022
• Four minutes

Generation crypto

One in four crypto holders aged 18-24 in the U.K. and in the U.S. consider crypto their main job or income stream. And for one in two, it’s a weekly habit. New study explores the views of young crypto investors.

• Nov 07, 2022
• Five minutes

Checkout check-up: Meeting Americans’ diverse payments preferences

U.S. consumers’ in-store and online payment preferences have never been as diverse as they are today. In an article originally published in American retail media outlet Total Retail, our President of Merchant Solutions Afshin Yazdian discusses how U.S. retailers can tailor their in-store and online checkouts to meet customer expectations.

• Nov 01, 2022
• 4 minutes

eCash’s impact on DACH neobanks post COVID-19

Despite being home to some of the biggest names in the industry — N26, bunq, and Vivid Money just to name three — the DACH region has lagged behind the rest of Europe when it comes to neobank adoption. Could accepting eCash move the needle as we emerge from the COVID-19 pandemic?

• Oct 25, 2022
• Six minutes

Payment technology serving Hispanic or Latino-owned businesses

According to the U.S. Small Business Administration, nearly one in four new businesses is Hispanic-owned. As we celebrate Hispanic Heritage Month from September 15 to October 15, we take a moment to look at the representativity of the Latino and Hispanic communities in the country and how payment processing can serve as an ally to this growing merchant segment.

• Oct 12, 2022
• three minutes

Building trust during crypto downturns

2022 has certainly reinforced the old adage that the only constant is change; especially so in the crypto market. We commissioned independent* research amongst 2,000 crypto holders as the crypto downturn rocked the market and made headlines in the mainstream media. As alerts of losses and uncertainty went global, we were taking a pulse check of crypto holders’ thoughts and feelings.

• Oct 05, 2022
• Six minutes

My Career Journey with Stipe Batinica

This month we catch up with Stipe Batinica, Trainee Product Management, to talk through his career and life at Paysafe.

• Sep 27, 2022
• Five minutes

Fintech for good: creating a financially inclusive future

Beyond product innovation, Fintech companies are collaborating with community advocates, non-profits, and other institutions to impart positive social change and build a more transparent, accessible, and inclusive financial system.

• Sep 21, 2022
• Five minutes

The eCash advantage: why it's high time merchants accepted cash at the online checkout

Consumer demand for online cash payments is on the rise. Merchants who accept it at the online checkout stand to gain a significant competitive edge.

• Sep 15, 2022
• Five minutes

Merchant’s guide: adding new payment options to the online checkout

Today, around the world, and particularly among younger generations, smartphone apps and digital wallets are used to make purchases and transfer payments with just a few taps. There are several emerging payment options available that are quickly gaining popularity with consumers. This brings a great level of convenience to online purchases and transactions.

• Sep 06, 2022
• Three minutes

Has security won the war against convenience in online payments?

Keeping their payment details safe is customers' top priority when they shop online. But that doesn't mean they're willing to jump through endless hoops or accept poor user experiences as the inevitable price of greater security.

• Sep 01, 2022
• Five minutes

Embedded finance applications and opportunities: right product, right time, right place

We’re seeing both tried-and-tested and more novel applications of embedded finance from players in all industries. Here we take a look at some use cases – and highlight the three critical elements that successful approaches have in common.

• Aug 30, 2022
• Seven minutes

How can financial services providers become more inclusive?

For both fintechs and incumbents, a stand-out customer experience is increasingly synonymous with digitalization. But a truly inclusive financial system should be accessible to everyone, including those who predominantly rely on cash.

• Aug 25, 2022
• Five minutes

How c-stores and grocers are revolutionizing the checkout experience

Following a pandemic that transformed consumer payment and shopping habits, convenience and grocery stores across the U.S. are deploying easy-to-use solutions to help reduce checkout times and create an enhanced customer experience.

• Aug 23, 2022
• Six minutes

Will pro-cash legislation halt the march towards cashlessness in the U.S.?

Massachusetts blazed the trail in 1978, making it illegal for businesses to refuse cash payments back when debit cards and credit cards were still rare and digital wallets were the stuff of science fiction.

• Aug 18, 2022
• Six minutes

Lost in Transaction Brazil: Consumer payments trends 2022

With booming eCommerce, high smartphone adoption, and the Central Bank driving initiatives to promote financial inclusion, payment methods such as instant bank transfer Pix are seeing huge uptake.

• Aug 17, 2022
• Five minutes

My Career Journey with Jose Luis Borja Castellano

This month we catch up with Jose Luis Borja Castellano a Trainee in Vienna to talk through his career and life at Paysafe.

• Aug 08, 2022
• Four minutes

Making embedded finance work: 3 questions to secure success

While the hype is enough to make any and every company think it’s easy to unleash a raft of payment options, is that true in practice? In this latest article in our embedded finance series, we look at some key considerations for creating a successful embedded finance strategy.

• Aug 03, 2022
• Six minutes

Lost in Transaction Chile: Consumer payments trends 2022

A leader in Latin America when it comes to financial inclusion, the big banked population of Chile use their debit cards more than ever. But as eCommerce continues to increase, alternative payments methods (APMs) are gaining traction.

• Jul 28, 2022
• Five minutes

Evolution and opportunity in the embedded finance ecosystem

In this article, we’re exploring the embedded finance environment today. How and why we’ve got to where we are, and what embedded finance means for consumers, merchants, and other key players.

• Jul 26, 2022
• Five minutes

How eCash can help graduates who are falling behind on student loan payments

Most Americans think a college education is important. But for a growing number of young people, the cost of attending and obtaining a degree is increasingly prohibitive.

• Jul 20, 2022
• Five minutes

Lost in Transaction 2022: 5 key findings from our latest research on consumer payment habits

How has the skyrocketing cost of living changed customers’ payment preferences? What are their expectations moving forward, and how do they fit with the payment trends we've been observing over the past few years? In April this year, we interviewed 11,000 consumers in 10 countries across Europe and the Americas to find out.

• Jul 14, 2022
• Six minutes

The consumer take on embedded payments

It might be a hot topic for merchants, payments providers, banks, and a plethora of other financial services players, but what do consumers think – and know – about embedded payments?

• Jul 12, 2022
• Five minutes

Lost in Transaction Peru: Consumer payments trends 2022

Supporting a large unbanked population and with alternative payment methods (APMs) already trusted by many consumers, Peru presents a rich opportunity for merchants.

• Jul 05, 2022
• Five minutes

My Career Journey with Leroy Godfrey

This month we catch up with Leroy Godfrey a Business Analyst in Houston to talk through his career and life at Paysafe.

• Jun 28, 2022
• Two minutes

Cashing out: why payments are just as important as bonuses for acquisition and retention

In an article originally published last month in gaming industry news outlet EGR North America, Zak Cutler, who leads our North America iGaming division, analyzes the true value of payments for U.S. operators’ player acquisition and retention strategies.

• Jun 20, 2022
• Four minutes

The Latin America effect: Payments trends and a continent of opportunity

Burgeoning eCommerce is making Latin America an attractive market for merchants. And the appetite for alternative payment methods keeps on growing. Paysafe’s latest Lost in Transaction survey highlights some key trends in people’s payments habits in the region.

• Jun 16, 2022
• Six minutes

Is BaaS the key to greater financial inclusion?

Throughout the 2010s, governments and international organisations pushed harder than ever to boost financial inclusion.

• Jun 14, 2022
• Five minutes

Seamless card payments: the missing link to mass crypto adoption?

After more than a decade of largely unfulfilled potential, it's beginning to feel as if cryptocurrencies are turning a corner.

• Jun 10, 2022
• Four minutes

The future for crypto at the checkout

Major changes are taking place in the digital currency marketplace. The total number of cryptocurrency owners almost tripled in 2021, from 106 million to 295 million, and a recent report from Crypto.com predicted that number could reach one billion by the end of 2022.

• May 24, 2022
• Five minutes

How SMBs are reshaping their checkouts

Enhanced payments solutions are helping businesses become more efficient, win customers, and ultimately grow their bottom line. Here’s how.

• May 19, 2022
• Six minutes

Powering the payments experience with AI

AI. We’ve read about the hype and the promise – as well as some amazing applications in many industries. Here we look at how it’s impacting payments in particular.

• May 04, 2022
• Five minutes

Visa and Mastercard’s regulatory approach to direct selling explained

Understanding how the regulatory environment is changing to provide broader protection for consumers and what this means for specialized businesses.

• Apr 28, 2022
• Five minutes

Stress support through the workplace

Supporting colleagues and yourself through stress

• Apr 27, 2022
• Three minutes

EMV and the petroleum industry's road to compliance following the liability shift

• Apr 21, 2022
• Four minutes

Why Gen Z holds the key for neobanks

Digital banking continues to challenge traditional financial services, but the competition for customers is getting fierce. So who will come out on top?

• Apr 14, 2022
• Four minutes

The right payments provider can positively impact operators

Zak Cutler, Paysafe’s CEO of North America iGaming division, discusses the diverse benefits that payments can bring to U.S. online sportsbooks and iGaming brands, in an op-ed piece he originally contributed to SBC Americas.

• Apr 05, 2022
• Five minutes

My Paysafe: A week in the life of Erica Singerman

Erica Singerman works at Paysafe in Montreal as an Operations Performance Analyst. She volunteers as the Canadian Lead for Paysafe’s global network, Women@Paysafe.

• Mar 31, 2022
• Four minutes

How do we #BreaktheBias in the payments industry in 2022?

Chi Eun Lee, EVP & Chief of Staff and Women@Paysafe Executive Sponsor writes for PaymentExpert on the importance of International Womens’ Day and what steps can be taken to ‘break the bias’ within the payment industry.

• Mar 22, 2022
• Three minutes

What’s next for mobile wallets?

We have already seen huge growth in consumer adoption in the past two years. But have we reached a crossroads, and what does that mean for businesses?

• Mar 17, 2022
• Five minutes

Why online businesses don’t trust their checkouts

SMBs don’t believe that their payments are secure, according to our latest research.

• Mar 11, 2022
• Four minutes

Paysafe’s response to Russia’s invasion of Ukraine

• Mar 11, 2022
• Three minutes

Wallet-as-a-service: the next big thing in embedded finance

Today, embedding payments and other financial products into non-financial apps — embedded finance — is the most exciting trend in fintech, and with good reason.

• Mar 10, 2022
• Five minutes

#BreaktheBias this International Women’s Day

How do we #BreaktheBias in the payments industry?

• Mar 08, 2022
• Three minutes

The role of cash in government payments

• Feb 23, 2022
• Five minutes

Tackling the issue of cart abandonments

Cart abandonments remain a significant problem for online businesses. Could alternative payments be the answer?

• Feb 10, 2022
• Four minutes

My Paysafe: A week in the life of Cody Luu

Cody is a software engineer on the Atlanta team.

• Feb 08, 2022
• Three minutes

Plotting a course to consumer adoption of cryptocurrencies

Are we only 12 months away from the majority of businesses offering crypto in their online checkout?

• Feb 01, 2022
• Four minutes

Payment trends 2022: Shifting the needle in the next 12 months

The payments industry continues to evolve at pace. Here are some of the factors we expect to have the biggest influences on consumers and business in the coming year.

• Jan 18, 2022
• Five minutes

The four personalities that make up the crypto community

We recently commissioned a survey of 2,000 crypto owners in the U.S. and UK to find out more about who they are and their reasons for owning crypto. A clear pattern emerged from the data; there are four types of crypto owner, each with their own habits and motivations for acquiring crypto.

• Jan 13, 2022
• Four minutes

eCash: an unmissable opportunity for neobanks to edge out the high street

It used to be clear that the differences between neobanks and high street banks were very identifiable. Neobanks were modern service providers built for the 21st century: digital-first companies with fast onboarding and superior user experiences, but no physical presence by design.

• Dec 16, 2021
• Five minutes

Tracking the diversification of the online payment landscape

It has been clear for years that the future of online payments isn’t going to rely on a general consumer consensus focused on one, or even a handful of payment methods. Regional preferences have been a developing trend throughout global digital payments as eCommerce has evolved, but so too has been a general shift away dependency on card payments.

• Dec 14, 2021
• Four minutes

SBC Americas Interview with Greg Kirstein: Putting the pay into play - North America iGaming

Ahead of his panel discussion at the SBC Summit North America industry conference in New Jersey last week, our VP of Business Development for iGaming Greg Kirstein sat down with SBC Americas to discuss how payments are integral to the growth of the U.S. and Canadian gaming space. In the Q&A, Greg also touches on Paysafe’s own history in the gaming industry, and where the company is heading next.

• Dec 08, 2021
• Six minutes

Silent suffering: the case for better supporting men in the workplace

Keep an eye on the men in your life: they could be suffering more than you know.

• Nov 25, 2021
• Four minutes

Why next-generation payments are the key to taking open banking to the next level

Both consumers and merchants have proved they’re eager for change in financial services, but what we’ve seen since PSD2 is just the beginning. We look beyond the opening up of APIs to see what sort of next-generation payments will satisfy demand as innovation in open banking gains pace.

• Nov 23, 2021
• Five minutes

A day for reflection: Trans Day of Remembrance

As the fight for trans equality and acceptance rages on, it’s important we spend time reflecting on how far we’ve come, and those we’ve lost along the way.

• Nov 18, 2021
• Four minutes

Taking local bank transfers global

Different approaches to banking connectivity around the world mean we’re still way off achieving global instant bank transfers. What will get us there? Creating frameworks that transcend geographic boundaries, agreeing on standardised APIs, and building partnerships between banks and payments companies at local levels.

• Nov 17, 2021
• Four minutes

Establishing an intersectional understanding of mental health

In the corporate landscape, our understanding of mental health can often be somewhat one dimensional. It's time to think differently.

• Nov 09, 2021
• Five minutes

Putting the insurance industry back in safe hands

The role of payments in digital transformation.

• Nov 03, 2021
• Ten minutes

A completely cash-free society is a myth. Here's why.

The media has proclaimed that cash usage is in a downward spiral for at least a decade. But while it's true that more people are using contactless and other digital forms of payment than ever before, the claim that we don't need cash anymore is misguided.

• Oct 14, 2021
• Five minutes

My Paysafe: A week in the life of Charlotte Bornstein

Charlotte is a strategic partnership manager, working in our Montreal office.

• Oct 12, 2021
• Four minutes

Black History Month: Why I’m proud to be

This Black History Month, we’re speaking to black colleagues and senior management team allies about what Black History Month means to them, why it’s such an important holiday, and what we all can do to make our workplace a more equitable place, free of discrimination and full of appreciation.

• Oct 07, 2021
• Seven minutes

De-branding gas stations: what happens next?

Gas stations that are not EMV-compliant face the possibility of losing their contract with a major petroleum brand or having to pay steep fines they cannot afford. For gas station that de-brand, there are options.

• Oct 06, 2021
• Four minutes

US online sportsbooks: why payments are key to player acquisition

Getting potential players to open a sports betting account is highly competitive, and in some cases costly. So getting the first deposit journey right is essential for operators to maximise the opportunity of this fast-growing industry.

• Sep 30, 2021
• Four minutes

Measuring the success of your technology platform

Building the right technology platform depends on measuring how effectively it is performing. But what is the best way to do this? And which metrics should you consider that will indicate success?

• Sep 29, 2021
• Four minutes

Promoting bi inclusion in the workplace

With 2/5 employees hiding their bisexual identity at work, bisexual inclusion and visibility is a pressing issue that demands our attention. How do we make our workplaces more inclusive for our bi colleagues in a way that benefits and uplifts them?

• Sep 21, 2021
• Four minutes

The Paysafe Insights Podcast: We need to rethink payments for the travel industry

Episode 2 of the Paysafe Insights podcast features Simon Chandramani, VP Business Development, Payment Processing Europe and Dan Stanbridge, VP Global Risk Governance discussing how the travel industry needs to adapt as we recover from the COVID-19 pandemic.

• Sep 17, 2021
• Three minutes

Are there U.S. consumers who want to repay their car loans with cash?

Paying for a vehicle can be done in more than one way. So why do Americans decide to take auto loans, and how do they want to pay them back?

• Sep 09, 2021
• Four minutes

Assessing the impact of the EMV deadline for gas stations

It’s been five months since liability for at-pump fraud for non-EMV compliant payments shifted to gas stations. But we have already seen several ways this is going to change the sector now and in the future.

• Sep 08, 2021
• Five minutes

The Paysafe Insights Podcast: How Covid-19 has Reshaped the Landscape for US Small Businesses

Paysafe has launched a new podcast channel, the Paysafe Insights Podcast. Episode 1 features Afshin Yazdian, CEO of U.S. Acquiring, discussing the impact of the pandemic on U.S. SMBs and how he sees the next 12 months.

• Sep 01, 2021
• Three minutes

How agile platforms drive innovation

Competitive. Innovative. Fast-to-market. No business today can be these things without a winning payments platform behind it. Here we discuss why agility above all else is critical—and what factors you need to consider to ensure you have a platform that underpins success.

• Aug 25, 2021
• Five minutes

The travel industry has a payments problem. It’s time to fix it.

The financial impact of the COVID-19 pandemic has been huge for the travel industry. Finding a new way to work with its acquirers is going to be critical as we look to recovery.

• Aug 11, 2021
• Four minutes

Payments power success: the five pillars of a winning payments platform

Wowing customers isn’t just about providing new novel ways to pay. It’s about having an agile, open platform that takes interactions to different levels. How to achieve this? Read on.

• Aug 04, 2021
• Five minutes

Gaining the edge in the accelerated digital remittances market

We have seen a rapid digitisation of the global remittances market in recent years. But how can remittances businesses maximise this opportunity in an increasingly competitive marketplace?

• Jul 29, 2021
• Six minutes

Why eCash is a serious driver of financial inclusion

According to the World Bank, financial inclusion means having access to financial products and services such as transactions, payments, or savings which are necessary to fulfil an individual’s or a business’ needs. But why is financial inclusion an important topic for payments companies? And why is the digitization of cash so important to boost financial inclusion and diversity? Here is what Robert Albrecht, Head of Paysafecash, thinks about it.

• Jul 27, 2021
• Six minutes

Non-binary inclusion: navigating identity in the workplace

Being out at work can be daunting for many who identify as non-binary. How can we, as employees and companies, better show how we are inclusive of all gender identities?

• Jul 21, 2021
• Five minutes

Can banks still win customers' loyalty post COVID-19?

Emerging technology will play a critical role in replacing the customised experience banks and financial services have traditionally relied on to retain customers.

• Jul 13, 2021
• Six minutes

Safeguarding the future of travel

Download our latest whitepaper to find out more about the impact COVID-19 has had on the travel sector, and why a new approach to payments is part of the solution for returning to growth.

• Jul 08, 2021
• Five minutes

Celebrating families at Paysafe

July is ‘Families Month’ at Paysafe, where we are highlighting our support for colleagues with caring responsibilities. For many of us this has been more challenging than ever during the pandemic. We hear from members of our Families@Paysafe employee network to understand what companies like Paysafe can be doing to support colleagues in a families context.

• Jul 01, 2021
• Four minutes

What’s next for esports?

Earlier this month Paysafe hosted a live panel discussion with some of the most influential people in the world of esports. The experts debated a range of topics, including the impact of COVID-19 and the opportunities it has brought to the industry, the blueprint for the continued growth of esports and the role of sponsors, gender parity, and the potential for esports to be elevated to an Olympic sport in the near future.

• Jun 30, 2021
• Five minutes

Are we reaching a tipping point for crypto as a payment method?

Our latest Lost in Transaction research shows that more consumers are using cryptocurrencies to pay. So how close are we to widespread adoption?

• Jun 24, 2021
• Five minutes

Offering more payment choices at the checkout is a must. Here's why.

Consumer habits and expectations continue to change when it comes to online payments. Reacting to this is critical for businesses, and that begins by offering more digital payment methods.

• Jun 22, 2021
• Five minutes

Why U.S. property managers must think about accepting digital cash

Before the global pandemic, 82% of rental payments in the U.S. were paid via a check or in cash. And COVID-19 has created many crises, but not being able to pay rent on an apartment or house has become an essential issue for many Americans. In this article we ask Jan Marc Kuelper, VP for Strategic Development of eCash in the US, why eCash payment solutions could alleviate these housing issues resulting from the pandemic to an extent, not only for renters willing to pay in cash but also for property managers collecting rent payments.

• Jun 17, 2021
• Four minutes

We need to rethink future delivery payments

COVID-19 has shone a light on a system that was flawed before the pandemic, and as we move beyond COVID-19 we must think about why we would return to the old ways of managing risk for future delivery payments.

• Jun 15, 2021
• Five minutes

Understanding local payment preferences in Latin America

Why alternative payments are key to succeeding in the region’s eCommerce space

• Jun 10, 2021
• Five minutes

The role of cash after COVID-19

The pandemic has driven consumers away from stores and businesses for the majority of the past 15 months. When we go back to normal, will the role of cash change?

• Jun 04, 2021
• Four minutes

How we’re celebrating Pride Month 2021

Today marks the start of Pride Month 2021, a time to celebrate the LBGTQ+ community and continue demanding equality around the world. To understand more about why this is such an important event and how everyone can further support the community, we asked members of our LGBTQ+@Paysafe employee network to tell us what Pride Month means to them and what companies like ours can do to show support for LGBTQ+ employees.

• Jun 01, 2021
• Four minutes

More mobile, more connected: As 5G evolves, payments will be crucial for merchant opportunities

5G. It’s not just about what you can do with your devices, and how fast you can do it. From ecosystems of providers and services to the evolution of security and opening up of new markets – here we look at how experiences, transactions and inclusion will change as connectivity reaches ever-higher levels.

• May 26, 2021
• Five minutes

Why COVID-19 is shining a light on financial exclusion

The pandemic hasn’t been the “great leveller” that many have suggested. In fact, in many cases it has exacerbated inequality, and nowhere is that more true than access to digital services and payments

• May 20, 2021
• Four minutes

My Paysafe: A week in the life of Christian Hoersig

Christian is a Senior Sales Manager, working in our Vienna office.

• May 18, 2021
• Four minutes

Are consumers planning to return to the high street?

In-person spending is already bouncing back, but appears unlikely to return to pre-COVID-19 levels overall despite nearly half of all consumers planning to return to stores as frequently as they did before the pandemic. However, only a small minority of consumers plan to only shop online in the future.

• May 13, 2021
• Five minutes

Will cash make a comeback after COVID-19?

The use of cash has dipped during COVID-19, but looks likely to bounce back after the pandemic. Contactless adoption continues to be identifiable consequence of the pandemic, but the US is significantly behind other countries.

• May 10, 2021
• Five minutes

Do consumers trust online payments more now than before COVID-19?

According to our latest research consumers appear to be slightly more confident in the security of online payments than this time last year. This may explain a shift towards more frictionless payment methods. At the same time tolerance for being a victim of fraud is lower.

• May 07, 2021
• Five minutes

How COVID-19 has permanently changed payment habits

The online payments landscape is continuing to diversify, and COVID-19 has been an accelerant. Consumers have changed the way they pay online during COVID-19, and plan to make these changes permanent. In many cases, consumers now have a new preferred payment method.

• May 06, 2021
• Five minutes

Lost in Transaction: Consumer payment trends 2021

Download our latest research report on how COVID-19 has changed the payments landscape, and what that means for the future of commerce.

• May 05, 2021
• Ten minutes

Should U.S. consumers be able to repay loans with cash?

As we look beyond the pandemic, the role of cash is going to be key to recovery and growth for many consumers. This includes access to loans and the way they will be repaid.

• Apr 29, 2021
• Four minutes

The changing ways of paying: how consumers will drive payments innovation in 2021

The next wave of payments tech evolution is going to be shaped by consumer habits.

• Apr 27, 2021
• Five minutes

Is 2021 the year of mass adoption of challenger banks in Europe?

While challenger banks have captured the imaginations of increasingly digital-savvy consumers, we're still a long way away from mass adoption.

• Apr 20, 2021
• Five minutes

My Paysafe: A week in the life of Toni Ilieva

Toni is a principal software engineer, working in our Sofia office.

• Apr 15, 2021
• Four minutes

What is driving crypto’s value in 2021?

From De-Fi and payments to NFTs, the use cases for crypto are expanding. But there are other factors that are driving the price of bitcoin and other cryptos higher as well.

• Apr 07, 2021
• Four minutes

Why tackling financial inclusion will be key to the U.S.’ COVID-19 recovery

The economic impact of the pandemic has hit many American consumers and businesses hard, and some of those worst affected are the unbanked and their communities. Addressing the issues of financial exclusion must be a priority in the post-COVID-19 recovery.

• Mar 29, 2021
• Four minutes

The roadmap to SCA implementation in 2021

Businesses may still have concerns about integrating 3DS2 into their online checkout, but there are plenty of reasons for the industry to be positive.

• Mar 25, 2021
• Four minutes

The impact of COVID-19 on US sports betting

We’ve now reached the anniversary of when the COVID-19 pandemic changed everything for us – both our society and the U.S. gaming industry. It is a milestone that prompts us to reflect and remember the rocky road that led us to where we are today. It is also a milestone to keep us optimistic about the future, and the renewed strength that the gaming sector has demonstrated over the last 12 months, particularly in the online space.

• Mar 23, 2021

Are women more financially excluded than men?

Financial inclusion is a priority around the globe, but in many regions the divide between the percentage of men and women that are financially excluded is growing. So what can be done to close the gap?

• Mar 11, 2021
• Four minutes

What International Women’s Day means to me

International Women’s Day (March 8) is a global celebration of the social, economic, cultural and political achievements of women. The day also marks a call to action for accelerating gender equality. We asked members of our Women@Paysafe community network to tell us what International Women’s Day means to them, and why it is an important moment to reflect on gender equality issues.

• Mar 09, 2021
• Four minutes

The impact of COVID-19 on gender equality in fintech

This month we hosted a panel discussion with experts from the payments industry to discuss whether COVID-19 has deflected fintech companies' attention from their gender equality commitments, why women have been disproportionately affected by its economic impact, and what needs to change as we emerge on the other side of the pandemic.

• Mar 08, 2021

Tech trends: Fighting fraud in 2021

It’s been a big year for all of us. Now it’s time to look forward, to how evolving tech—including distributed cloud, automation and AI—will help bolster consumer confidence, create great experiences and combat fraud now and beyond the pandemic.

• Mar 04, 2021
• Five minutes

Are cash payers the future customers of challenger banks?

Being dynamic and agile, particularly in the pursuit of better user experience for customers, is a common trait of digital banks. This is key to their competitive advantage when compared to traditional banking. And while cash consumers seem to represent a rather conservative demographic as it relates to financial services, this group is an increasingly attractive target for digital banks, especially during the global pandemic.

• Mar 03, 2021
• Four minutes

Cash is key to the future of the US renting market

COVID-19 has severely disrupted the renting market. As the US economy bounces back, cash will play a pivotal role for renters and landlords.

• Feb 18, 2021
• Four minutes

My Paysafe: A week in the life of Pramila Rayapudi

Pramila Rayapudi is a Product Manager within the Risk and Compliance team, working in our Hyderabad office.

• Feb 15, 2021
• Four minutes

The growth of biometric authentication under SCA

Why fingerprint, facial, and voice recognition technology will improve conversion rates at the online checkout.

• Feb 09, 2021
• Four minutes

The evolution of payments technology

Five trends we expect to have a significant impact on payments in 2021.

• Feb 04, 2021
• Five minutes

What Black History Month means to me

February is Black History Month, and this year’s theme is ‘Black Family: Representation, Identity and Diversity’. To learn more about this important issue, we asked members of Paysafe’s Black community network what the theme means to them, and why it is an important topic to talk about now.

• Feb 03, 2021
• Five minutes

Is a growing gig economy changing the payments landscape?

One of the impacts of COVID-19 has been an increase in gig economy employment. Is this shift having an effect on the way consumers are making online payments?

• Jan 26, 2021
• Five minutes

My Paysafe: A week in the life of Vanessa Martin

Vanessa works in our risk management team, and is based in Houston.

• Jan 21, 2021
• Three minutes

How long until subscriptions take over high street shopping?

The subscription economy is booming, and many businesses are turning to this model to futureproof in line with evolving consumer payment habits.

• Jan 19, 2021
• Five minutes

All the ways players pay: The game plan for growth

Why payments will underpin the expansion of the US online sports betting industry.

• Jan 14, 2021
• Ten minutes

The trends that defined 2020, and opportunities in 2021

How the last 12 months have changed the payments landscape, and what that means for the upcoming year.

• Jan 06, 2021
• Five minutes

What happens next? 10 payments trends in 2021

Our prediction of the most significant trends that will impact payments in the next 12 months.

• Dec 28, 2020
• Seven minutes

Why COVID-19 will re-shape US consumers’ relationship with cash

In the wake of the pandemic, more US consumers are making digital payments than ever before. But that doesn’t mean they’re leaving cash behind, with many seeing eCash as the solution to many of their concerns when it comes to paying online.

• Dec 10, 2020
• Four minutes

Why technology has businesses optimistic about the future of in-store retail

The global pandemic and social distancing measures have had a significant impact on the ability for stores to do business as ‘usual’ throughout 2020. But businesses remain optimistic about the future, and cite evolving checkout technology as the reason why.

• Dec 09, 2020
• Four minutes

My Paysafe: A Week in the Life of Irene Khondaker

Irene is a Learning Design and Delivery Specialist for Income Access, based in Montreal.

• Dec 01, 2020
• Four minutes

Why Black Friday will be a catalyst to re-thinking the online checkout

The UK is heading into Black Friday and Cyber Monday weekend with all non-essential stores closed, meaning that consumers will need to search online for holiday season deals. How these shoppers pay, and who they choose to buy from, could re-shape the eCommerce checkout for UK retailers permanently.

• Nov 30, 2020
• Four minutes

Are cart abandonments derailing the growth of eCommerce?

More consumers are shopping online during the pandemic, and many say they are planning to do so permanently. But cart abandonments are also on the rise, and this is become a problem for merchants. So could cart abandonments derail the growth of eCommerce in the post COVID-19 era?

• Nov 26, 2020
• Five minutes

Crypto exchanges: Solving chargeback issues

For cryptocurrencies exchanges, a common issue can be a higher than desirable chargeback rate. But why is this such a frequent problem, and what can be done about it?

• Nov 24, 2020

Why businesses must invest in innovation during COVID-19

Businesses have been asking themselves whether they can afford to invest during the pandemic, with so many other priorities to consider. But the question shouldn't be whether they can afford to invest during COVID-19, it is whether can they afford not to.

• Nov 17, 2020
• Four minutes

Why security is still the primary concern for online businesses and consumers

Our latest Lost in Transaction research report asked businesses about how they had been affected by COVID-19, and their plans moving forward. The security of their checkouts, and alternative payment methods, are top of their agendas.

• Nov 12, 2020
• Five minutes

Are consumers using payment methods to track their spending more accurately?

Businesses have noticed a change in the way people are paying since the outbreak of COVID-19. Could a new focus on managing their finances be a reason? And if so, how can alternative payments methods make a difference in this area?

• Nov 10, 2020
• Four minutes

The EMV liability shift: Gas stations still have a lot of work to do

With six months to go until the EMV deadline, we take a look at how gas stations have progressed since the latest extension and how far they have to go.

• Nov 03, 2020
• Five minutes

Why businesses are turning to eCash during COVID-19

Consumers are shopping online more due to COVID-19, but many still prefer to use cash or increasingly do not want to share their financial details. So eCommerce businesses are turning to eCash to win new customers.

• Oct 29, 2020
• Five minutes

My Paysafe: A week in the life of Vanessa Hurt

Vanessa is a legal and regulatory counsel, working in our Vienna office.

• Oct 27, 2020
• Four minutes

How COVID-19 has reshaped the SMB checkout: In-store

There is a growing gap developing between those in-store businesses that do have an online presence and those that do not, that has been exposed by COVID-19.

• Oct 22, 2020

How COVID-19 has reshaped the SMB checkout: Online

Businesses recognise that integrating new payment methods into the online checkout is critical, and this has been accelerated by COVID-19

• Oct 21, 2020

Integrated payments and the evolution of healthcare

The future of healthcare is close to the top of the agenda for many countries as we continue to battle the impacts of COVID-19. So what role will payments pay in the future of healthcare technology?

• Oct 19, 2020
• Four minutes

Why payments are key for online education platforms

Educators are relying more and more on digital tools to engage with students. Education platforms that understand how students and their families want to pay online can capitalize on this opportunity.

• Oct 14, 2020
• Five minutes

The future of retail is frictionless

As we head towards the end of 2020 and the approaching festive season retailers will be looking to end the year on a high. But they also need to think further ahead, to the future of retail generally.

• Oct 07, 2020

Why cash remains a global constant in payments

Payments preferences are diversifying at a rapid pace, but there are still universal payment methods that underpin consumer habits. Cash is the most ubiquitous, even as consumers move online.

• Oct 01, 2020
• Four minutes

TJC: How to manage recurring payments effectively

TJC (formerly The Jewellery Channel) partnered with Paysafe and subscription management provider Vindicia to stay connected with subscribers by recovering 35% of failed recurring payment transactions.

• Sep 22, 2020
• Four minutes

My Paysafe: A week in the life of Maria Mitreva

Maria is our head of financial projects and systems for digital wallets, based in Sofia.

• Sep 17, 2020
• Four minutes

How brands can evolve through the checkout post-COVID-19

Businesses will need to seriously consider how they re-invent their customer experience in line with changing consumer expectations as we emerge on the other side of the pandemic.

• Sep 10, 2020
• Four minutes

Are we on the cusp of another online poker boom?

Online poker experienced a resurgence during the early stages of the COVID-19 lockdown. So how can operators take advantage of the boom and make it last?

• Sep 04, 2020
• Five minutes

Payments in a pandemic

The consumer payments trends we see emerging in the UK as a consequence of COVID-19.

• Aug 26, 2020
• Four minutes

My Paysafe: A week in the life of Tanya Savova

Tanya is a compliance analyst in our Compliance Enhanced Due Diligence team, based in Sofia.

• Aug 20, 2020
• Four minutes

Re-inventing the retail experience after COVID-19

Stores have re-opened, but the impact of COVID-19 on retail will be permanent. What role can payments play in getting customers back through the door today, and the evolution of the retail industry?

• Aug 19, 2020
• Three minutes

The importance of omnichannel for ISVs

Three reasons why ISVs should consider adding a true omnichannel solution to their payment strategy.

• Aug 13, 2020
• Three minutes

Can I pay back a loan with cash?

For some consumers, repaying a financial loan with cash is the most logical and convenient method. So should more lenders be offering this solution?

• Aug 06, 2020
• Five minutes

Extending the EMV deadline: Compliance remains a priority

The COVID-19 pandemic led to card schemes announcing that the date for the EMV liability shift will be put back to April 2021, but this does not mean gas stations should stop thinking about compliance

• Aug 04, 2020
• Five minutes

eCash and mCommerce: A perfect match for Gen Z consumers?

Half of Gen Z consumers shop more on mobile than on any other device, making them the leading adopters of mCommerce. With that trend growing, how can businesses better respond to their shopping needs?

• Jul 30, 2020
• Five minutes

Will second screening become the norm for sports fans?

As professional baseball and basketball makes its return in the US, we ask what role second screening can play in televised sport's evolution, and how sports betting operators can benefit from this.

• Jul 28, 2020
• Five minutes

My Paysafe: A week in the life of Felix Grigorov

Felix is a Team Leader in our Customer Services department, based in Sofia.

• Jul 23, 2020
• Four minutes

Why the US is moving away from cash-based remittances

Economic migrants in the US are set to move to digital remittances methods, due to COVID-19 and other factors.

• Jul 16, 2020
• Five minutes

How to keep new online customers after COVID-19

Alternative payment methods such as digital wallets and eCash are key to the 18% of consumers that have spent money online for the first time during COVID-19 coming back after the end of the pandemic.

• Jul 13, 2020
• Four minutes

Integrated payments are transforming property management

Why there is a shift to online payments in the property management industry, and how integrating payments is critical to a property management software’s value proposition.

• Jul 07, 2020
• Four minutes

Retail trends in Germany: H2 2020

Alternative payment options, more payment by instalments, and responsible handling are just some of the topics that will be important to retailers in the second half of the year.

• Jul 02, 2020
• Five minutes

My Paysafe: A week in the life of Aneliya Lapadzhova

In our latest look at what it is like to work at Paysafe we ask Aneliya Lapadzhova, Head of Accounting and Shared Services based in our office in Sofia, about her career and role on our D&I committee.

• Jun 30, 2020
• Four minutes

Has COVID-19 moved the needle on security vs convenience?

In the final article in our Lost in Transaction: The impact of COVID-19 on consumer payment trends series, we ask whether consumer attitudes to security and frictionless checkouts has been affected.

• Jun 17, 2020
• Five minutes

Is cash the key to digital financial services growth?

Integrating cash into eWallets is critical to attracting consumers that are new to the world of online payments.

• Jun 10, 2020
• Five minutes

Why field service platforms should integrate payments

Four benefits for software vendors that partner with a payments provider to offer an integrated checkout within their solutions.

• Jun 02, 2020
• Four minutes

LiT: Is the future of P2P payments digital?

Giving money to friends and family remains critical for many people during COVID-19, but will digital methods replacing cash for these payments become a long-term trend?

• May 28, 2020
• Four minutes

LiT: The long-term impact of COVID-19 on eCommerce

The COVID-19 pandemic is forcing many consumers to adjust their spending habits. But will these changes result in a permanent shift in shopping preferences?

• May 26, 2020
• Four minutes

LiT: COVID-19 and the future of subscription payments

One impact of COVID-19 has been an increased reliance on subscriptions, for food, other goods, or entertainment services. But will we see this surge develop into long-term market growth?

• May 21, 2020
• Five minutes

COVID-19: Five tips to combat a chargeback spike

The actions online businesses can take to protect themselves from a spiking chargeback rate and the associated costs.

• May 20, 2020
• Four minutes

LiT: What’s next for cash post-COVID-19?

There is still a significant role for cash in consumer payments, but with shoppers increasingly relying on eCommerce in the wake of COVID-19, will their relationship with cash change? And if so, how?

• May 14, 2020
• Five minutes

LiT: Is COVID-19 a catalyst for US contactless adoption?

As part of our Lost in Transaction: The impact of COVID-19 on consumer payment trends article series, we asked US consumers whether the pandemic had changed their attitude to contactless payments.

• May 13, 2020
• Five minutes

The rise of eGaming during and after COVID-19

The growth of online gaming has been significant during the COVID-19 pandemic. But what do these new players look like, and how can the gaming community them for the long term?

• May 06, 2020
• Five minutes

How COVID-19 is impacting consumer payment preferences

Five key takeaways from our latest research Lost in Transaction: The impact of COVID-19 on consumer payment trends, and what they mean for the future of eCommerce

• May 04, 2020
• Ten minutes

COVID-19: Updating online checkout security is essential

Payments security must remain a priority for online businesses during COVID-19, which is why updating their checkouts now to be 3DS2-compliant now is critical.

• Apr 30, 2020
• Five minutes

Combating COVID-19: Contactless payments on the doorstep

Enabling your customers to pay using a contactless card or mobile wallet on their doorstep for deliveries or appointments is one way to protect them and your sales during COVID-19.

• Apr 28, 2020
• Five minutes

The importance of digital remittances during a crisis

For people living away from family and friends, COVID-19 raises its own set of issues. Providing financial support may be critical, but the current circumstances means there are challenges to overcome

• Apr 23, 2020
• Six minutes

Combating COVID-19: Integrating an order ahead service

By facilitating payments remotely and in advanced of completing the transaction, businesses dramatically cut down the time commitment they are demanding from customers to be outside of their homes.

• Apr 20, 2020
• Five minutes

Combating COVID-19: How to mobilize your business online

The impact of COVID-19 is forcing SMBs to pivot their business model to adapt to the changing economic landscape. In this article series we will examine how this can be achieved through the checkout.

• Apr 15, 2020
• Five minutes

Influential women in payments

An interview with Paulette Rowe, who was recently named one of the most influential women in payments, about her experiences in the workplace and in handling setbacks and criticism.

• Apr 07, 2020
• Five minutes

Getting to grips with alternative payment methods

COVID-19 forces us to change many of the ways we do things, including how we purchase goods and make payments. Knowing what payment methods are available is the first step to managing the new normal.

• Apr 06, 2020
• Six minutes

Growing markets of interest for iGaming affiliates

A spotlight on the growth of iGaming and the role of affiliates in the US and sub-Saharan Africa

• Apr 02, 2020
• Five minutes

COVID-19: Facilitating the cash consumer in a crisis

Many consumers still want to use cash as their main source of payments. But to do so while still adhering to social distancing guidelines means taking cash purchases out of many stores.

• Mar 31, 2020
• Five minutes

Digital payments in the community

How digital wallets can support people to make payments or send money to family and friends in a crisis.

• Mar 25, 2020
• Five minutes

Paysafe’s response to COVID-19

CEO Philip McHugh’s message to our valued partners about our ongoing commitment to you

• Mar 16, 2020
• Three minutes

Integrating cash into digital financial services

Financial services are increasingly digital, but cash is still a critical element of the payments ecosystem. Financial services must maintain their relationship with cash as they move online.

• Mar 11, 2020
• Four minutes

What International Women’s Day means to me

This year’s International Women’s Day theme is ‘each for equal’. What does this mean to you?

• Mar 06, 2020
• Three minutes

How you should be thinking about D&I in 2020

Diversity and inclusion has risen to become a critical priority for organisations over the past decade; as we enter a new one, this focus will rightly increase further.

• Mar 04, 2020
• Five minutes

Why online merchants must implement 3DS2 now

The deadline for compliance with Strong Customer Authentication isn't until the end of 2020, but issuers will ramp up card declines for transactions that are not 3DS2-authenticated in the near future.

• Feb 26, 2020
• Six minutes

How poor risk management impacts travel companies

When trying to navigate through difficult business conditions, one of the most critical supplier relationships for travel companies is with their payments acquirer.

• Feb 18, 2020
• Four minutes

ICE key takeaways: Priorities for iGaming in 2020

Earlier this month operators and suppliers from across iGaming met at ICE London, perhaps the industry’s biggest trade conference. Here are the topics that were most heavily discussed at the show.

• Feb 18, 2020
• Five minutes

Growing consumer trust in biometric authentication

Biometric technology has become increasingly prevalent in daily life, but there is still some way to go before it is universally accepted as the predominant method to authenticate online payments.

• Feb 13, 2020
• Five minutes

Will there be regulation to prevent cashless societies?

The US is leading the charge to prevent retailers from having the right to refuse cash payments. Will we see this trend cross the Atlantic to Europe any time soon? And how might this affect eCommerce?

• Feb 10, 2020
• Four minutes

Will 5G transform online sports betting in 2020?

Paysafe’s latest research report into the iGaming industry examines the potential impact that 5G data networks could have on mobile sports betting

• Feb 04, 2020
• Five minutes

The power of low-cost remittances in developing countries

Economic migrants sending money back home is one of the most substantial drivers of regional economic growth, but its effect is being compromised by costly transaction fees

• Jan 30, 2020
• Four minutes

2020 vision: What's next for the payments industry?

11 trends that we can see having the most significant impact on payments in the next 12 months.

• Jan 17, 2020
• Six minutes

Neobanks vs traditional banks: who has the advantage?

Digital banks will continue to have an impact on the banking sector in 2020. But is their long-term future bright, and what do they need to do to continue their growth?

• Jan 14, 2020
• Four minutes

EMV at the pump: Your questions answered

In October gas stations will be under new obligations for accepting card payments at the pump. In this article we answer your frequently asked questions about how the change will affect the industry.

• Jan 02, 2020
• Four minutes

What happened in 2019? Our predictions reviewed

At the beginning the year we published 11 predictions for the payments industry for the past 12 months. In this article we look back the year to determine what we got right

• Dec 19, 2019

Can gas stations afford to miss the EMV at-pump deadline?

Gas stations are struggling to justify the costs of installing chip card readers. But instead of asking “can I afford to be EMV compliant?” gas station owners should be asking “can I afford not to?”

• Dec 18, 2019
• Five minutes

2020 trends: The evolving role of cash

The latest article in our 2020 payments predictions series examines five trends that will impact consumers' relationship with cash in the next 12 months

• Dec 17, 2019
• Four minutes

2020 trends: The future of pay later in the DACH region

As part of our payment trends in 2020 series, in this article we take a look at the change landscape of deferred payments in the DACH region.

• Dec 11, 2019
• Six minutes

The year ahead: What's next for payments in the US?

Our predictions of the most significant trends that will impact payments in 2020.

• Dec 09, 2019
• Six minutes

Integrated checkouts are the future for software

Developers are thinking differently about payments, according to our latest research report Lost in Transaction: A new relationship for ISVs and payments.

• Dec 03, 2019
• Five minutes

Why payment choice is key to attracting younger consumers

The appetite for alternative payment methods is especially strong in younger consumers, according to our latest consumer research Lost in Transaction: Gen Z expectations at the checkout

• Nov 20, 2019
• Four minutes

Affiliate marketing: adopting a growth mindset

As an industry that’s ever evolving, expanding and challenging, iGaming is a prime example of a sector that benefits from the adoption of a growth mindset.

• Nov 13, 2019
• Five minutes

Generation Z: Driving the adoption of online cash

When it comes to paying online, our latest Lost In Transaction research discovered that it’s cash that’s becoming increasingly king for younger consumers

• Nov 04, 2019
• Four minutes

The EMV at-pump deadline: where are we now?

With just under a year to go until the deadline goes live and absolute, we can now take a look at where we are now, and by extension, where we're likely to be when that deadline arrives.

• Oct 31, 2019
• Five minutes

US online sports betting in 2020: what happens next?

Four key takeaways from our recent webinar with Worldpay and Golden Nugget

• Oct 28, 2019
• Four minutes

Online cash is key for digital banks in the DACH region

Online banks must consider how consumers in Germany, Austria, and Switzerland feel about using cash if they want to capture significant market share

• Oct 23, 2019
• Four minutes

eSports and payments are on target in the US market

Our key takeaways from last month's ESL One New York event.

• Oct 17, 2019
• Four minutes

Why Paysafe supports Small Business Saturday®

Paysafe joins the Corporate Supporter Program for American Express’ 10th annual Small Business Saturday®

• Oct 11, 2019
• Three minutes

eCommerce: is mobile-first the key to future-proofing?

We have reached an adoption tipping point; more Generation Z consumers habitually shop using a smartphone than via traditional eCommerce. So how should online businesses be reacting to this shift?

• Oct 10, 2019
• Four minutes

Understanding payments in network marketing

With over 20 years’ experience in the industry, Paysafe is perfectly placed to help multi-level marketing businesses succeed, whether they’re startups or more established businesses.

• Oct 09, 2019

The role of blockchain in tackling cybercrime

To launch International Cybersecurity Month, we take a closer look at why financial services might turn to distributed ledger technology to tackle illegal activity online.

• Oct 01, 2019
• Four minutes

[INFOGRAPHIC] LiT: Gen Z expectations at the checkout

• Sep 30, 2019
• Three minutes

Will direct bank transfers replace card payments online?

Consumers now expect to be offered more options at the checkout than purely card payments. One alternative payment method that is set for even greater adoption in eCommerce is direct bank transfer.

• Sep 26, 2019
• Five minutes

Could online cash solutions solve card decline issues?

Abandoned transactions are a serious concern for online businesses. But if a consumer was prompted to pay with cash when their card wasn't accepted, could the adverse effect of declines be removed?

• Sep 24, 2019
• Five minutes

Is Generation Z shaping the future of payments?

Our latest research report, Lost in Transaction: Gen Z expectations at the checkout, takes a closer look at the attitudes and payments preferences of Generation Z. Here are our key takeaways.

• Sep 19, 2019
• Four minutes

Credit solutions and the frictionless checkout

Can retailers offer installment payments and a better customer experience?

• Sep 17, 2019
• Four minutes

Strong Customer Authentication: what happens next?

Since the implementation of PSD2, this week's Strong Customer Authentication deadline has been penned into the diary of the payments industry. But now an 18 month delay has been announced in the UK.

• Sep 10, 2019

[Interview] Credit risk: Misconceptions and best practice

In the countdown to the upcoming RiskConnect conference in November, the RiskConnect team sat down with Paysafe GM, Card Not Present, USA – Shaun Lavelle.

• Sep 04, 2019
• Four minutes

Implementing 3D Secure 2: What happens next?

A panel of industry experts provides clarity on the latest regulation updates concerning Strong Customer Authentication, and how online businesses must react.

• Aug 30, 2019
• Two minutes

The impact of 5G on eCommerce

5G technology has the potential to transform the world around us, including bringing futuristic technology such as VR and AR into the mainstream. So how will this impact the way we shop online?

• Aug 22, 2019

iGB Live! takeaways: Interview with Erica Anderson

Yogonet sat down with Income Access Marketing Director Erica Anderson at iGB Live! to discuss the changing landscape of iLottery and sports betting affiliate marketing the in the US.

• Aug 21, 2019
• Four minutes

Why utility suppliers must accept online cash payments

Three reasons utility providers need to consider offering a cash payment option in their online checkout.

• Aug 15, 2019
• Four minutes

Nutraceuticals: Compliance is key for long-term growth

Why online merchants need to partner with a payment services provider with a history of working alongside card schemes in this sector in order to scale their business effectively.

• Aug 12, 2019
• Three minutes

A year in the world of cryptocurrencies: Our highlights

It’s been a year since Skrill announced that wallet holders were able to buy and sell cryptocurrencies. Here are our top five news stories in the world of crypto and blockchain in the past 12 months.

• Aug 09, 2019
• Four minutes

Is small the new big for US shoppers?

Paysafe and American Express take a look at how U.S. consumer shopping trends are reverting back to a preference for small businesses.

• Aug 07, 2019
• Three minutes

eCommerce checkouts: Driving incremental sales

As competition heats up online and leading retailers look to capture sales and keep customers coming back, key trends are emerging for delivering a dynamic, sales-focused checkout experience.

• Aug 01, 2019
• Five minutes

Eliminating chargebacks in travel with cash

Robert Albrecht, Head of New Business, Paysafecash, explains how online cash payment solutions helps travel companies combat credit card fraud, whilst also reaching out to new target customers.

• Jul 24, 2019
• Four minutes

A payfac vs. the right payments technology partner

What are the differences between payment facilitators and payment technology solutions, and how do you know which is right for your business?

• Jul 18, 2019

Why ISOs should go exclusive with one payments partner

Five reasons ISOs must consider going solo with a single full-service payments provider

• Jul 09, 2019

[INFOGRAPHIC] Lost in Transaction: The end of risk?

Are consumers ready to replace passwords with biometric authentication? And are voice-activated payments the future of eCommerce? Here are the key takeaways from our latest consumer research report.

• Jul 04, 2019
• Four minutes

Why cash might be king online for US sports bettors

Cash payments solutions could be the key to unlocking the potential in the US online sports betting market

• Jul 01, 2019
• Four minutes

Why don't shoppers trust voice-activated payments?

Over 100 million consumers worldwide have some from of Smart Home technology, but most feel reluctant to use it to make purchases. Why is that, and what can be done about it?

• Jun 20, 2019
• Four minutes

Money20/20 Europe: What was the industry talking about?

Money 20/20 Europe took place June 3-6, with many of the foremost payments companies in Europe in attendance. Here are the major takeaways from the show.

• Jun 18, 2019
• Five minutes

Are Blockchain and AI key to fighting financial crime?

Businesses are looking to new technologies in their efforts to combat the evolving threats on their finances

• Jun 14, 2019

Highlights from ETA’s podcast interview with O.B. Rawls

Recorded at TRANSACT, Paysafe’s President of Payment Processing for North America spoke on the payments trends that have shaped the industry for the past 30 years.

• Jun 06, 2019
• Three minutes

Key takeaways from Lost in Transaction: The end of risk?

Our latest research report examines consumer appetite for biometrics to replace passwords in CNP payment authentication, and how voice-activated payments will have an impact on eCommerce