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Quick Reference for the Netbanx Back Office
Getting Started
- Accessing the Back Office
- Getting Help
- Using the Self-Serve Option
- Accessing your Messages
- Changing your password
Customer Profiles
- Searching for an existing customer profile
- Creating a new customer profile or billing record
- Processing a manual transaction from the Customer Profiles tab
- Viewing transactions from the Customer Profiles tab
Reporting
- Introduction: Types of Reports
- Activity Reports
- Searching by TXN ID
- Chargeback History Reports
- Setting up automated (scheduled) reports
- Setting up an automated chargeback report
Transacting
Reconciling
E-Learnings
Simply provide your Doing Business As name or Paysafe Account Number to access the content.
Reference Documentation
- Paysafe Glossary for Merchants
- Getting Started with the Netbanx Back Office
- Netbanx Back-Office User Guide
- Chargeback Guide
- PCI Compliance
- Error Codes
- Card Payments API
- 3D Secure API
- Customer Vault API
- Direct Debit API
- Alternate Payments API