COVID-19 Guide for Partners

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A message from Carla Erlick, SVP ISV Platforms:

"Dear valued Partner,

These past few weeks have been unlike anything we’ve experienced before.  For an organization that believes in the power of enriching our customer’s experience through quality products and services, we are acutely aware that your ability to manage your business as usual has been instantly impacted.

In light of these unprecedented times, we remain committed to supporting your business through this difficult period. We continue to monitor the situation and will communicate with you directly to provide additional information over the coming weeks.

This resources page has the details on what you need to know concerning Paysafe's actions in regards to COVID-19.

As the situation changes, updates will be done to this page. We will be with you every step of the way."

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All our need-to-know details concerning COVID and how it is affecting Partners and Merchants

Find below our FAQs related to any COVID actions that were taken.


Actions for COVID-19 Crisis

Updating Online Checkout Security (3DS2)

Paysafe's Response to COVID-19 by Philip McHugh

State of the Union by Paysafe Executive Leadership on Vimeo