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Paysafe (“Paysafe”) (NYSE: PSFE) (PSFE.WS) is a leading payments platform, enabling businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions.
What makes us different?
In a nutshell, it is our ability to combine scale and global reach with flexibility and agility – and to leverage this for both businesses and consumers. This is the 'Paysafe difference' and it flows directly from the DNA of our culture: to put the customer first, to make a difference, to always find a way. That’s why although Paysafe is a business of substantial scale employing approximately 3,300 people in more than 12 global locations – you will find entrepreneurialism, relentless customer focus and agility at every level of the company. Paysafe connects businesses and consumers across 250+ payment types in over 40 currencies around the world.
This DNA has been in our blood since 1996. We understand how to stay ahead of the curve. How to anticipate new customer needs. How to react to regulatory change. How to leverage new technologies. That’s why at Paysafe, you will see a portfolio of solutions that is always growing. Never standing still, never complacent.
Take a look at our open roles at the link below and join our Paysafe family:
Proud of Our Achievements
- Paysafe placed 1st in Greatest contribution through voluntary work by Bulgaria Donors Forum
- We also placed 1st in the Employer of Choice for Employer Brand Communication
- We ranked 3rd in Career Show Top 100 employers
- We won Gold at the Responsible company, responsible employees award. We also won their special annual award
- Career show awards 2022:
1st place in Employer – Fintech category
1st place in Innovation in Talent Education category
3rd place in Internal communications category
- Company of the year 2022:
1st place in Employer Branding category
1st place in Company Social Responsibility category
Our Departments in Bulgaria
The compliance department is tasked with closely watching if the business adheres to external regulations and internal controls and works to meet key regulatory objectives to protect the business, investors, and customers. It also seeks to identify risks that the organization faces and advises on how to avoid or address them. It implements controls to protect the organization from those risks, manage and reduce them.
The teams that are part of the Risk Organization work with cutting-edge technologies and tools that allow them to identify and mitigate risk across a variety of financial products and services. There is emphasis on predictive modeling and machine learning. There are also teams concentrated detecting and preventing fraud, helping to protect our customers and our organization from potential losses.
The Legal team at Paysafe provides general, commercial legal and regulatory advice to FCA and CBI regulated electronic money businesses globally. Additionally, they deliver general legal advice to the operations office of Paysafe in Bulgaria, including general corporate work, employment and commercial legal work.
The Privacy team acts as a ‘Second-line of defense’ by ensuring all Paysafe companies comply with applicable data protection and privacy laws globally and providing appropriate risk-based privacy advice to the various business lines to support the commercial growth of the company.
The Internal audit team at Paysafe is engaged with both reporting - communicating observations, risks, recommendations and agreed management actions arising from audit work, and conducting quality assurance reviews on internal audit work. Additionally, the team supports external quality reviewers.
The Sales and Account Management department is responsible for driving revenue and generating new business opportunities, as well as maintaining strong relationships with our existing clients. They are responsible for acquiring new customers, upselling existing ones, and ensuring the highest level of customer satisfaction by providing personalized support, strategic guidance, and innovative payment solutions tailored to each client's unique needs.
The Merchant Services department performs overall merchant account setup and follows up with necessary departments for any incomplete merchant applications. Those teams as also dealing with merchant account reporting, instruction, and operation support.
The Customer Service team provides general service to our customers who are using Skrill, Neteller, or paysafecard and have questions related to account maintenance, blocked and failed transactions, or missing payments. Our agents provide support in eight languages across the globe, including English, Italian, Spanish, French, Portuguese, German, Russian, and Polish.
The CDD team is responsible for gathering information from clients in order to minimize the risk of financial fraud. Part of their scope is the verification of personal documents as well as clients' accounts.
Banking & Payments department is responsible for working closely with banks and financial institutions to establish and maintain relationships that enable Paysafe to offer a wide range of banking services to its customers. The teams are responsible for handling various aspects of banking operations, including account management, funds transfer, reconciliation, and regulatory compliance.
The Finance department at Paysafe is a critical division responsible for managing the company's financial operations and ensuring the accuracy, integrity, and compliance of its financial information. The department plays a key role in supporting strategic decision-making, optimizing financial performance, and maintaining strong financial controls.
As part of Finance Department there is GBS (Global Business Services) which serves as an excellence center for finance operations, including Accounts Payables, Reconciliation, Management Accounting, CapDev and Financial Reporting.
The IT Development team is dedicated to building the best possible software solutions Paysafe has to offer. They are a seasoned group of professionals working with modern technologies in an agile environment and using the best software developing practices out there.
Our Product Management professionals are driving and supporting the product roadmaps for our software solutions. They are working hand-in-hand with both our business stakeholders and software development teams to ensure our products live up to the high standards Paysafe has set.
The IT Infrastructure team provides our information technology teams with the structure to efficiently manage all technology and tools used by Paysafe. They do that with the goal to minimize downtime of products and systems, as well as providing security and scalability.
Our InfoSec team has one task at hand – keeping our organization safe. In order to do that they are utilizing various security measures and controls and are working together to ensure all our security components are up and running.
The HR department is focused on different areas such as Recruitment, HR Administration, HRBP, Learning & Development, HRIS. All teams play their role in building a global culture of diversity and inclusion and developing communities where teams collaborate, contribute, and have fun.
Corporate Responsibilities | "Doing Business the Right Way"
Our Environment pillar focuses on upholding our commitments as a carbon neutral company, reducing the environmental impact of our offices and encouraging employees to play their part in making Paysafe a greener community. Green@Paysafe is made up of colleagues who have volunteered to help drive sustainability at Paysafe. This group collaborates with our Facilities, Procurement and IT teams to review our operations and introduce measures to make Paysafe more environmentally friendly.
Our Wellbeing pillar aims to champion the physical, mental, social and financial wellbeing of our colleagues by introducing different initiatives improving their work-life balance: Summer Working Hours - Choose to finish 2.5 hours earlier on Fridays from June 2nd to September 8th; Annual Paysafe Day celebrated with company-wide events and activities; and virous dynamic company activities aiming to celebrate successes and bond with colleagues at our varied events, from parties to team-building days.
Our D&I pillar is a largely led by our 6 global D&I networks – Black@Paysafe, LGBTQ+@Paysafe, Women@Paysafe, Families@Paysafe, Asian@Paysafe and Latinos@Paysafe. These networks organize fun activities and social events for everyone to get involved in, as well as educational initiatives to encourage allyship. They also work closely with our CR and HR team to review our company policies and introduce new initiatives to help create a fairer and more supportive workplace for all colleagues.
Our Community pillar supports the local communities in which our offices are based through collaboration with local charities, volunteering our time to help local causes and making charitable donations. These initiatives are largely led by our regional HR teams and their local CR committees to ensure that our efforts remain relevant and meaningful to the localities that we work in.
We have a great social benefits package - 25 days annual paid leave, health insurance, sports card, internet allowance, team events, variety of soft skills, business and technical training programs.
We also offer opportunity to work from the comfort of your home and select the most suitable office collaboration days for you and your team.
At Paysafe, we strive for speed and efficiency in our recruitment process. If you are interested in applying for one of the open roles we have, our Interview Process Whitepaper can help you prepare for the path that lies ahead.
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