Contact us

To help us direct your question to the best team to provide an answer please select which option best describes you.

  • I would like to speak to someone about setting up a new account
  • I'm an existing customer and need help with my account
  • I’m looking to integrate payments to my software platform or application

General information about the Customer Service Department

Are you looking for new opportunities to practice your language skills? If languages are your passion and a personal goal of yours is to deep dive into Fintech world, take the chance to join our Customer Service team in Bulgaria. Get familiar with the innovative products we develop and meet our agents who serve customers in 8 languages across the globe. We believe that a key point in dynamic environment is the friendly atmosphere full of different and challenging working days. The foundation of our success are the common values and culture of trust across the organization. We are open in our communication, focused on our clients and results, courageous and pioneers welcoming new joiners who identify themselves with our values. Be part of the change with many opportunities for career development and progression. Are you ready to take the next step?

Explore our Customer Service subteams

Career success stories

Social benefits package

We have a great social benefits package - 25 days annual paid leave, health insurance, sports card, internet allowance, team events, variety of soft skills, business and technical training programs.

We also offer hybrid working model - working remotely from Home Address and working 60% of the working days in the calendar month at our Sofia office located at Capital Fort.

Learn more about  our products supported by the CS team:


At Paysafe, we strive for speed and efficiency in our recruitment process. If you are interested in applying for one of the open roles we have, our Interview Process Whitepaper can help you prepare for the path that lies ahead. 
Interview Process


Are you interested in staying up-to-date with the latest career opportunities, recruiting events, and company news at Paysafe? Follow us on:
 Paysafe  |  @paysafe |  Paysafe |


Check out the hashtag #PaysafeBrandAmbassador on LinkedIn, FB and IG and see what our colleagues have to say about #LifeAtPaysafe!