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Resource Center
Take your knowledge to the next level with our library of resources covering the latest payment industry trends and opportunities.
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Going cardless
As mobile wallets and other payment alternatives continue to gain mainstream momentum, innovators will surely be motivated to pick up on these threads and make further improvements.
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Smart strategies: a tale of two cities
We’ve published a new report which reveals that a customer-focused user experience is important for residents engaging with their Parks and Recreation services.
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Smile if you want your chicken...
A KFC store hit international headlines when it introduced a new way for customers to pay for their food – a Smile to Pay facial recognition system, which is among the first of its kind in the world.
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Can fantasy sports change the payments game?
This month’s feature article examines the challenges involved in introducing fantasy sports to new markets.
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Can banks afford to ignore this?
Blockchain has been the “next big thing” for payments for some time. A dependable and trusted source of data about customers, transactions and other kinds of payment information is not lost on bankers
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Consumers embrace new ways to pay
The growing popularity for alternative payment methods is transforming the traditional shopping experience and spelling a new era for commerce.
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Are merchants ready to fight digital payments fraud?
Customers are more aware of issues around security than ever before. Regardless, fraud is still a problem which means merchants with lax or ineffective security can seriously damage their reputation.
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Fraud reduction as a strategy
While the prevailing industry view is that a convenient user experience wins over tight security, customer expectations are far more nuanced; staying safe online is still a priority.
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Payment security and the cult of convenience
As competition in e-commerce grows increasingly stiff, customer experience is the new mantra. Consumers are firmly in control. So merchants are on a mission to erase friction and maximise convenience.
