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Please read this notice carefully to understand our policies and practices regarding your personal information and how we will treat it. For a short-form summary, please click here. California residents can find more specific information on the California Consumer Privacy Act (CCPA) and their rights in the “CCPA” section below. Contact Us details are provided at the end of the notice for feedback or any privacy enquiries you may have.

This notice applies to the companies that are part of the Paysafe Group, which use different trading names in different territories and the list of Paysafe companies that collect or process personal information according to this notice can be found at the end of this document. The reference to Paysafe (including “we”, “us” or “our”) includes those companies and all relevant group affiliates.

References to “you” in this notice are to the individual who is accessing or applying to use the Services (as defined below) either on your own account or on behalf of a business. This includes, in relation to a customer or prospective customer of Paysafe, any sole trader and any principals, including the managing and financial directors, any other directors and officers, shareholders, partners and beneficial owners of a customer, as well as any member of staff accessing or using the Services on behalf of a customer.

Paysafe is committed to protecting your privacy and will take all appropriate steps to ensure that your personal information is treated securely and will be collected, used, stored and disclosed in accordance with this notice. This notice (together with our terms of use applying to any specific services you may purchase or use) applies:

  • to the website/portal features and services provided to you when you visit our websites, portals or our payment panels our clients may use on their websites;
  • when you apply to use and/or use Paysafe’s products and services (including any loyalty or reward schemes, whether points-based or otherwise (“Loyalty”), as well as when you request changes to the services you are using;
  • to your use of software including terminals, mobile and desktop applications provided by Paysafe; and
  • to email, other electronic messages including SMS, telephone, web chat, website/portal and other communications between you and Paysafe.


Together these are all referred to in this notice as “Services”.