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Resource Center
Take your knowledge to the next level with our library of resources covering the latest payment industry trends and opportunities.
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Why security is still the primary concern for online businesses and consumers
Our latest Lost in Transaction research report asked businesses about how they had been affected by COVID-19, and their plans moving forward. The security of their checkouts, and alternative payment methods, are top of their agendas.
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Are consumers using payment methods to track their spending more accurately?
Businesses have noticed a change in the way people are paying since the outbreak of COVID-19. Could a new focus on managing their finances be a reason? And if so, how can alternative payments methods make a difference in this area?
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Why cash remains a global constant in payments
Payments preferences are diversifying at a rapid pace, but there are still universal payment methods that underpin consumer habits. Cash is the most ubiquitous, even as consumers move online.
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How brands can evolve through the checkout post-COVID-19
Businesses will need to seriously consider how they re-invent their customer experience in line with changing consumer expectations as we emerge on the other side of the pandemic.
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Payments in a pandemic
The consumer payments trends we see emerging in the UK as a consequence of COVID-19.
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How to keep new online customers after COVID-19
Alternative payment methods such as digital wallets and eCash are key to the 18% of consumers that have spent money online for the first time during COVID-19 coming back after the end of the pandemic.
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LiT: The long-term impact of COVID-19 on eCommerce
The COVID-19 pandemic is forcing many consumers to adjust their spending habits. But will these changes result in a permanent shift in shopping preferences?
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LiT: What’s next for cash post-COVID-19?
There is still a significant role for cash in consumer payments, but with shoppers increasingly relying on eCommerce in the wake of COVID-19, will their relationship with cash change? And if so, how?
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How COVID-19 is impacting consumer payment preferences
Five key takeaways from our latest research Lost in Transaction: The impact of COVID-19 on consumer payment trends, and what they mean for the future of eCommerce