Fraud reduction as a strategy
Oct 20, 2017
While the prevailing industry view is that a convenient user experience wins over tight security, customer expectations are far more nuanced; staying safe online is still a priority.

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While the prevailing industry view is that a convenient user experience wins over tight security, customer expectations are far more nuanced; staying safe online is still a priority.
Jun 17, 2020 - In the final article in our Lost in Transaction: The impact of COVID-19 on consumer payment trends series, we ask whether consumer attitudes to security and frictionless checkouts has been affected.
In the final article in our Lost in Transaction: The impact of COVID-19 on consumer payment trends series, we ask whether consumer attitudes to security and frictionless checkouts has been affected.
Read moreSep 01, 2022 - Keeping their payment details safe is customers' top priority when they shop online. But that doesn't mean they're willing to jump through endless hoops or accept poor user experiences as the inevitable price of greater security.
Keeping their payment details safe is customers' top priority when they shop online. But that doesn't mean they're willing to jump through endless hoops or accept poor user experiences as the inevitable price of greater security.
Read moreJun 20, 2019 - Over 100 million consumers worldwide have some from of Smart Home technology, but most feel reluctant to use it to make purchases. Why is that, and what can be done about it?
Over 100 million consumers worldwide have some from of Smart Home technology, but most feel reluctant to use it to make purchases. Why is that, and what can be done about it?
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