Contact us

To help us direct your question to the best team to provide an answer please select which option best describes you.

  • I would like to speak to someone about setting up a new account
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  • I'm an existing customer and need help with my account
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  • I’m looking to integrate payments to my software platform or application
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  • I’m a member of the media
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Help & Support

We’re Paysafe. Here for both merchants and consumers, turning businesses into runaway successes and transactions into experiences.

Find all our different support options below:

European Merchants

Phone: 0800 294 1404 (UK)

International Phone: +44 (0) 118 928 5075 (INT)

Support email:
uk.customerservice@paysafe.com

Reach out to your account manager

Login to your existing business account and talk to your account manager to quickly answer your query.

Login to Paysafe Optic

Global support

Phone: 1-888-709-8753

General assistance:
customersupport@paysafe.com

Technical assistance:
technicalsupport@paysafe.com

US iGaming Merchants

Phone: 1-866-485-5213

Support Email: igaminghelp@paysafe.com

Reach out to your account manager

Login to your existing business account and talk to your account manager to quickly answer your query.

Login to NETBANX

iAccess Merchants

Phone: (800) 327 - 0093

Support Email: merchantsuport@merchants-help.com

Reach out to your account manager

Login to your existing business account and talk to your account manager to quickly answer your query.

Login to iAccess

Instore Merchants

Phone: (800) 327 - 0093

Support Email:
merchant@mcpscorp.com

Reach out to your account manager

Login to your existing business account and talk to your account manager to quickly answer your query.

Login to Instore

Merchant Support Portal

Find resources on how your account works, basic payments terms and concepts.

Dev Center

Find integration documentation and other technical resources.