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Who we are and what we do

At Paysafe, we are building the future in payments – an ever-evolving platform that meets the needs and expectations of tomorrow's businesses and consumers.

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Having been at the centre of innovation in payments since 1996, we understand how to stay ahead of the curve. How to anticipate new customer needs. How to react to changes in regulation. How to leverage new technologies. How to adapt and be agile. This is what defines us.  That’s why at Paysafe, you will see a portfolio and set of capabilities that is always growing. Never standing still, never complacent.

From cash to digital currency; from all-in-one processing to multi-currency consumer wallets and remittance; from order-ahead mobile apps to consumer credit solutions, our unique portfolio for merchants, partners, developers and consumers comprises industry-leading capabilities in payment processing, digital wallets and online cash solutions.

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Company Details

 

 

Investor Relations

Andrew Griffin
SVP, Market Intelligence & Investor Relations

E-MAIL: investorrelations@paysafe.com

TEL: +44 (0) 203 826 9854

Media Relations

Patricia Crowley / Amy Gregus
Head of Corporate Communications

E-MAIL: pr@paysafe.com

TEL: +44 (0) 203 826 9767

Media Relations

Brian Buckley / Rowan Brown
Brunswick Group LLP

E-MAIL: paysafe@brunswickgroup.com

TEL: +44 (0) 20 7404 5959 

Auditor

Deloitte LLP
2 New Street Square
London
EC4A 3BZ
United Kingdom 
WEB: www.deloitte.co.uk

 

 

Registrar

Capita Registrars (Isle of Man) Limited
Clinch's House
Lord Street
Douglas
PO Box 227
IM99 1RZ, Isle of Man

EMAIL:
shareholderenquiries@capita.co.uk

TEL: +44 (0) 208 639 3399

FAX: +44 (0) 208 639 2220

Our Offices and Addresses

Isle of Man (HQ)

Paysafe Group plc
Registered Office & Headquarters:

3rd Floor
Queen Victoria House
41-43 Victoria Street
Douglas
Isle of Man
IM1 2LF

Tel: +44 (0) 1624 698700

Fax: +44 (0) 1624 615320

Paysafe - London

27-25 Canada Square
27th Floor
London
E14 5LQ
United Kingdom

Tel: +44 (0) 207 608 8460

Paysafe - Cambridge

Compass House Vision Park
Chivers Way
Cambridge
CB24 9BZ
United Kingdom

Tel: +44 (0) 1223 238 002

Fax: +44 (0) 1223 238 021

Paysafe - Sofia

90 Tsarigradsko shosse blvd.
4th Floor
Low building of Capital Fort
Sofia 1784
Bulgaria

Tel: +359 2 948 0226

Paysafe - Vienna

paysafecard.com Wertkarten GmbH
Am Euro Platz 2
1120 Vienna
Austria

Tel: +43 1 720 83 80

Paysafe - Calgary, including NT Services Limited

3rd Floor,
215 16th Street SE
Calgary, Alberta
T2E 7P5
Canada

Tel: +1 403 769 3600

Fax: +1 403 277 4266

Paysafe - Montreal

Suite 700
2 Place Alexis-Nihon
3500 de Maisonneuve Blvd. W.
Montreal, Quebec
H3Z 3C1
Canada

Tel: +1 514 380 2700, +1 866 826 8003

Fax: +1 514 380 2760

Paysafe - Gatineau

75 Promenade du Portage
Gatineau, Quebec
J8X 2J9
Canada

Tel: +1 514 380 2700, +1 866 826 8003

Fax: +1 514 380 2760

Paysafe - Miami

One Biscayne Tower
2 South Biscayne Boulevard
Suite 2630
Miami, Florida
33131 USA

Paysafe - Irvine

2600 Michelson Drive
Suite 1600
Irvine, California
92612 USA

Tel: +1 888 851 7558

Paysafe - New York City

40 Wall Street
28th Floor
New York, New York
10005 USA

Tel: +1 514 380 2700

Fax: +1 514 380 2760

FANS Entertainment

80 Queen Street
Suite 602
Montreal, Quebec
Canada
H3C 2N5

Tel: +1 514 657 3267

Income Access

Suite 2330
2020 Robert-Bourassa
Montreal, Quebec
Canada
H3A 2A5

Tel: +1 514 849 8595

Paysafe Dallas - Meritcard Solutions

311 S. Cesar Chavez Blvd.
Dallas, Texas
75201 USA

Tel: +1 877 396 3748

Paysafe - MCPS

MCPS Shenandoah
128 Vision Park Blvd
Suite 300
Shenandoah, Texas
77384 USA

MCPS Houston
16211 Park Ten Place
Houston, Texas
77084 USA

MCPS Seminole
8250 Bryan Dairy Rd
Seminole, Florida
33777 USA

Paysafe - India

Unit 4
Level 7
SLN Terminus
Gachibowli
Hyderabad 500032
India


Board of Directors

Joel Leonoff

President & Chief Executive Officer

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Brian McArthur-Muscroft

Chief Financial Officer and Executive Director

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Dennis Jones

Non-Executive Chairman

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Jennifer Allerton

Independent Non-Executive Director

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Joel Leonoff

President & Chief Executive Officer

Joel is an entrepreneurial leader and a visionary with a proven track record of managing high-growth technology companies, having served as CEO, COO and CFO of privately and publicly traded companies for nearly 20 years. In 1997, Joel founded SureFire Commerce Inc., which merged with the Optimal Group in 2003 to form Optimal Payments, now known as Paysafe Group plc. Joel was appointed as an Executive Director and Co-CEO of the Group on 1 February 2011 and President and CEO on 1 August 2011.

Prior to this, Joel created the e-commerce powerhouse BCE Emergis through the merger of Mpact Immedia Ltd with Bell Canada Enterprises. Joel also served as Group Operations Director and COO of Partygaming plc, a FTSE listed company. Joel is a Chartered Accountant with a Bachelor of Commerce degree (James McGill Award) and has a Graduate Diploma in Public Accountancy (C.D. Mellor Award) from McGill University.

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Brian McArthur-Muscroft

Chief Financial Officer and Executive Director

Prior to joining the Group as CFO on 1 January 2015, Brian was Group Finance Director at Telecity Group plc where he led the IPO of the business in 2007 and raised £400m in senior debt facilities with major UK institutions, helping to take Telecity from a private company valuation of £60 million in 2007 to a public company valuation of £2.3 billion by 2014. Brian was named Inspirational FD of the Year at the 2017 FD's Excellence Awards, Business Week’s Finance Director of the Year in 2013 and ICAEW’s FTSE 250 Finance Director of the Year in 2012. Since May 2013, he has served as a Non-Executive Director on the Board of Robert Walters plc.

Also a restructuring specialist, Brian was the Interim CFO on the successful turnaround of MCI Worldcom EMEA. Brian holds a law degree and qualified as a Chartered Accountant with PricewaterhouseCoopers in London.

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Dennis Jones

Non-Executive Chairman

Dennis was appointed to the Board as Non-Executive Chairman on 30 July 2014. He has had extensive experience in the payments and payment processing sectors, having held executive roles in the UK, mainland Europe, China and the US. He currently divides his time between Paysafe and TSYS International.

Dennis was formerly a Director, President and Chief Executive Officer of RBS National Bank in the US, a Non-Executive Director of Argus Information Services Inc. (a US provider of data analytics to payment providers across the US, Latin America and the UK), and a Non-Executive Director of Kroger Personal Finance LLC (the financial services arm of the Kroger Corporation, the second largest retailer in the US). Until December 2015, Dennis was Non-Executive Chairman of Paysafe Financial Services Limited, a wholly-owned subsidiary of the Company. Dennis is also a Chartered Engineer and a member of The Institution of Engineering and Technology.

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Jennifer Allerton

Independent Non-Executive Director

Jennifer was appointed to the Board effective 7 March 2017 as a Non-Executive Director. Jennifer has a wealth of international experience in payments technology, data innovation, operations and IT strategy. She is the former CIO of the pharmaceutical division of Hoffmann-La Roche, where she was a member of the pharmaceutical executive committee which doubled sales and quadrupled profits in a five-year period. Before joining Hoffmann La Roche, Jennifer was Technology Director of Barclaycard and played a key role in its move to data mining and customer profiling. She was also a Non-Executive Director on the Board of Oxford Instruments plc.

Jennifer is currently a Non-Executive Director on the boards of Sandvik AB, a Swedish listed engineering group; S&P 500 Iron Mountain Inc., an information management services company; and Aveva Group plc, a FTSE 250 software and services business. Jennifer is a member of the Chartered Institute of Management Accountants and holds a BSc in Mathematics from Imperial College and an MSc in Physics from the University of Manitoba.

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Andrew Dark

Independent Non-Executive Director

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Ian Francis

Independent Non-Executive Director

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Brahm Gelfand

Independent Non-Executive Director

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Karen Guerra

Independent Non-Executive Director

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Andrew Dark

Independent Non-Executive Director

Andrew joined the Board on 30 July 2014 as a Non-Executive Director and is Chairman of the Nomination Committee. He is currently Chief Executive Officer of Displaydata Limited, Chairman of Miura Systems Limited and a Director of New Era Sports Digital Limited.

Andrew was formerly Chief Executive Officer of the online payments company Datacash Group plc during its period of rapid growth; it was subsequently sold to Mastercard. He is the former Chief Executive Officer of mBlox Limited, which facilitates communication between businesses’ and customers’ mobile devices. He was also a Director of the payments company Dione plc.

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Ian Francis

Independent Non-Executive Director

Ian was appointed to the Board on 1 September 2010 as a Non-Executive Director and is Chairman of the Audit Committee. He was a senior audit partner with Ernst & Young London until 2009, responsible for a number of the firm’s leading audit clients and specialising in FTSE-listed and multinational companies. He also served as a Non-Executive Director of Umeme Limited, the privatised national power distribution company of Uganda, from September 2009 to November 2014, supporting the initial turnaround of the business and the subsequent successful listings on the Uganda and Nairobi Securities Exchanges.

Ian established and chaired Umeme’s Audit and Remuneration Committees. He is an active mentor at Board Mentoring, supporting Executive and Non-Executive Directors stepping into new situations and roles. Ian is also Chairman of the Board of Prepaid Services Company Limited, a regulated subsidiary of Paysafe

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Brahm Gelfand

Independent Non-Executive Director

Brahm was appointed a Director on 13 March 2014. He is a practising lawyer in Montreal, Canada and is counsel to Lapointe Rosenstein Marchand Melançon LLP, where he previously served as a partner. Brahm is currently a Director of Dundee Sustainable Technologies Inc. He is also a member of the Independent Review Committee of 1832 Asset Management LP, an indirect subsidiary of the Bank of Nova Scotia, and is Chairman of the Independent Review Committee of Goodman Investment Counsel, a subsidiary of Dundee Corporation.

Until April 2015, Brahm was a Director of two leading Montreal healthcare institutions: the Sir Mortimer B. Davis Jewish General Hospital and the Douglas Mental Health University Institute. He is also a founding Director of the Summit School Foundation and the Roasters Foundation.

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Karen Guerra

Independent Non-Executive Director

Karen was appointed to the Board effective 7 March 2017 as a Non-Executive Director. She has significant senior-level experience in the consumer goods sector, having been Managing Director and Chairman of Colgate-Palmolive’s UK company between 1996-1999, followed by heading the larger French subsidiary between 1999-2006 operating across Oral, Personal & Household Care.

Prior to Colgate, Karen worked for PepsiCo and in UK food retailing. She is a Non-Executive Director of Davide Campari-Milano SpA, an Italian beverages company; Amcor, an ASX listed packaging group; and Electrocomponents, a FTSE 250 distributor of electronics, automation and control components. She previously served as a Non-Executive Director of Inchcape plc and Swedish Match AB. Karen holds a BSc in Management Sciences from UMIST.

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Ian Jenks

Senior Independent Non-Executive Director

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Danny Chazonoff

Chief Operating Officer

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Elliott Wiseman

General Counsel and Chief Compliance Officer

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Ian Jenks

Senior Independent Non-Executive Director

Ian joined the Board on 30 July 2014 as a Non-Executive Director and is Chairman of the Remuneration Committee. Ian has more than 30 years of board-level experience in the communications and industrial technology fields, both as an investor and as Chief Executive Officer of companies operating in the US and Europe. He is currently Executive Chairman of Brady plc, an AIM quoted provider of trading and risk management software to the global commodity and energy markets.

Ian was formerly a partner of Crescendo Ventures LLP in Palo Alto, USA and Chairman of Oplink Communications Incorporated, a publicly-listed company on the NASDAQ Exchange. Ian is an associate member of the Institution of Mechanical Engineers and has a BSc in Aeronautical Engineering from Bristol University.

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Danny Chazonoff

Chief Operating Officer

Danny Chazonoff has been the Chief Operating Officer of the Paysafe Group since the completion of the Optimal Payments Acquisition. Prior to the Acquisition, he held the position of Chief Technical Officer at the Montreal based group comprising OP Payments Inc. and its related companies (‘‘OP Payments’’) and was employed by that group since it was founded in 1996. Mr. Chazonoff provides leadership, management and direction in the areas of bank and partner relationships, product direction, technology and risk and operations. Mr. Chazonoff has also served as Vice President, MIS and Web Development at BCE Emergis, a subsidiary of Bell Canada, and as Director of Operations for AVS Technologies, a leading distributor of consumer electronics in Canada. Mr. Chazonoff brings a wealth of international payments expertise and IT experience to the Paysafe Group. Mr. Chazonoff holds a Bachelor of Commerce with a Major in Management Information Systems from McGill University (Montreal) and an MBA from the John Molson School of Business (Montreal).

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Elliott Wiseman

General Counsel and Chief Compliance Officer

Elliott Wiseman serves as General Counsel and Chief Compliance Officer of Paysafe Group Plc with responsibility for the Group’s legal and regulatory compliance. He is the Group’s Money Laundering Reporting Officer and chairs the Group’s Risk Management Committee. Elliott joined the Group in October 2011 from MoneyGram International where he was Senior Legal Counsel with responsibility for legal matters in the Northern European and Asia Pacific regions. Previously, Elliott worked as an associate at the law firms Slaughter and May, Debevoise & Plimpton and Mischon de Reya, in the respective M&A departments. Elliott is a qualified solicitor in England and Wales and has a Master of Arts degree in Geography from Oxford University. 

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Corporate Governance

Paysafe Group PLC Board and Committees

The Company is controlled by its Board of Directors. All Non-Executive Directors are considered by the Board to be independent of management and free of any relationship which could materially interfere with the exercise of their independent judgment.

The Board delegates clearly defined powers to its Audit, Remuneration and Nomination Committees. The Company Secretary is Secretary to each of the Committees and the minutes are of each Committee meeting are available for review by the Board.

Membership and Terms of Reference for each of the Committees is set out below:


  Audit Remuneration Nomination Risk Oversight
Chairman: Ian Francis Ian Jenks Dennis Jones Andrew Dark
Other Members: Andrew Dark
Jennifer Allerton
Brahm Gelfand
Karen Guerra
Ian Francis
Andrew Dark
Brahm Gelfand
Jennifer Allerton
Karen Guerra
Ian Jenks
Ian Francis
Brahm Gelfand
Documents: Terms of Reference Terms of Reference Terms of Reference Terms of Reference



The Board’s policy on Director appointments is that these will be considered by the Nomination Committee and if appropriate, approved by the full Board, following consideration by the Remuneration Committee of any incoming Director’s remuneration package. The Board and Remuneration Committee also consider regularly the changes in roles which occur from time to time for certain Board members, to ensure that all arrangements are approved.

The Chairman is responsible for the conduct of the Board, and he, together with the President & CEO, is responsible for liaising with the Secretary to ensure that all Directors receive sufficient and relevant information of a financial, business and corporate nature prior to meetings.

The Board approves the annual budget and monitors the performance of the Company, Group and the management team against the approved budget and a range of key performance indicators, as well as considering employee issues and key appointments. All members of the Board are able to take independent professional advice in relation to their duties as a Director of the Company, at the Company’s expense, should they wish to do so.

The Company Secretary, to whom all Directors have access, attends Board and Committee meetings, and ensures compliance with relevant procedural obligations, as well as being available for provision of advice to the Company and Directors.

The Directors will submit themselves for re-election, in accordance with the Company’s Articles and the Combined Code, at least once every three years.


Responsibility

Our Cultures and Values

Central to Paysafe’s success is trust and the way we conduct ourselves. We believe in doing things in the right way and as sustainably as possible. We take our responsibilities seriously and are committed to dealing fairly and with integrity with all our stakeholders.

We are committed to investing in our entrepreneurial culture and empowering our employees – one of Paysafe’s five strategic pillars. Our focus on combining technology innovation with human innovation is delivering value by creating working practices that improve productivity, reduce costs, develop talent and provide job satisfaction.

Our people

We are a people company and one that wants to attract and retain the best talent, motivated by a culture they are proud of within a safe, stimulating and respectful working environment.

Building an entrepreneurial, empowered culture is critical to our success. At an operational and management level, our approach centres on empowering divisional CEOs and their teams so they can make decisions quickly in ways that maximise success for their business lines and Paysafe as a whole. Across all our locations, we continue to focus on developing a strong, empowering culture that embodies our Paysafe values of being courageous, pioneering, open and focused. Our four values speak to how employees work together in our Group and are at the heart of everything we do.

Community

At Paysafe, we aim to be a supportive part of the local communities where we operate. We support numerous charities at both a local and national level, and conduct charitable giving programmes where we match charitable fundraising by individual employees. During 2016, the Group contributed $287,000 (2015: $92,882) to directly support charitable causes.


Awards

Brian McArthur-Muscroft Inspirational Financial Director of the Year (2017)
Regulatory (Financial Services) In-House Legal Team of the Year (2017)
Best Acquisition & Retention Partner (Income Access) (2017)
Best Employer Brand Following a Merger or Acquisition (2017)
Best Ambassador Programme: Runner up (2017)
Best Service Provider (2017)
Rising Star Award: Carla Erlick (2016)
Payments & Fraud Company of the Year (paysafecard) ( 2016)
Best Merchant Acquirer/Processor (2016)
Winner: Andrea Dunlop, CEO, Cards Services and Acquiring (2016)
Deal of the Year Award (2016)
Best Online or Mobile Commerce Solution (2016)
Best Payments Company (2015)
Best Mobile Payments Solution (2015)
Big Player Winner (2015)
Best Prepaid e-Wallet & Card Winner (2015)
Regulatory (Financial Services) (2015)
CNP Best Payment Service Provider and Best Alternative Payment Solution (2015)
Best Payment System (2015)
Corporate Services Supplier of the Year (2015)
Fintech Excellence Corporate Livewire Awards (2015)
Best Online Payment Solution (2015)
AIM Transaction of the Year (2015)
Tech Deal of the Year Award (2015)

Careers

In the dynamic, ever-changing world of payments, we listen to and understand the needs of our customers in order to support them with the relevant tools on their ever-evolving journey.

With thousands of employees worldwide, our rapidly growing team is always open to securing more talent to help fulfill our vision of  connecting businesses and consumers globally through frictionless and empowering solutions.

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