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Who we are and what we do

At Paysafe, we are building the future in payments – an ever-evolving platform that meets the needs and expectations of tomorrow's businesses and consumers.

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Having been at the centre of innovation in payments since 1996, we understand how to stay ahead of the curve. How to anticipate new customer needs. How to react to changes in regulation. How to leverage new technologies. How to adapt and be agile. This is what defines us.  That’s why at Paysafe, you will see a portfolio and set of capabilities that is always growing. Never standing still, never complacent.

From cash to digital currency; from all-in-one processing to multi-currency consumer wallets and remittance; from order-ahead mobile apps to consumer credit solutions, our unique portfolio for merchants, partners, developers and consumers comprises industry-leading capabilities in payment processing, digital wallets and online cash solutions.

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Company Details



Media Relations

Anna Howard 
Head of Corporate Communications - Europe 

E-MAIL: Anna.Howard@paysafe.com

TEL: +44 (0) 203 826 9822

Media Relations

Amy Gregus
Head of Corporate Communications - NA 

E-MAIL: Amy.Gregus@paysafe.com 

TEL: +1 514 380 2700 ext. 8334

Media Relations

Kate Aldridge
VP Corporate Communications

E-MAIL: Kate.Aldridge@paysafe.com 

TEL: +44 (0) 203 934 9197


Link Market Services Limited
Clinch's House, Lord Street
PO Box 227
IM99 1RZ, Isle of Man


TEL: +44 (0) 371 664 0300



Our Offices and Addresses

Paysafe - London (Group HQ)

27-25 Canada Square
27th Floor
E14 5LQ
United Kingdom

Tel: +44 (0) 207 608 8460

Paysafe - Cambridge

Compass House Vision Park
Chivers Way
CB24 9BZ
United Kingdom

Tel: +44 (0) 1223 238 002

Fax: +44 (0) 1223 238 021

Paysafe - Isle of Man

3rd Floor
Queen Victoria House
41-43 Victoria Street
Isle of Man

Tel: +44 (0) 1624 698700

Fax: +44 (0) 1624 615320

Paysafe - Sofia

90 Tsarigradsko shosse blvd.
4th Floor
Low building of Capital Fort
Sofia 1784

Tel: +359 2 948 0226

Paysafe - Vienna

paysafecard.com Wertkarten GmbH
Am Euro Platz 2
1120 Vienna

Tel: +43 1 720 83 80

Paysafe - Calgary, including NT Services Limited

3rd Floor,
215 16th Street SE
Calgary, Alberta
T2E 7P5

Tel: +1 403 769 3600

Fax: +1 403 277 4266

Paysafe - Montreal

Suite 700
2 Place Alexis-Nihon
3500 de Maisonneuve Blvd. W.
Montreal, Quebec
H3Z 3C1

Tel: +1 514 380 2700, +1 866 826 8003

Fax: +1 514 380 2760

Paysafe - Gatineau

75 Promenade du Portage
Gatineau, Quebec
J8X 2J9

Tel: +1 514 380 2700, +1 866 826 8003

Fax: +1 514 380 2760

Paysafe - Miami

One Biscayne Tower
2 South Biscayne Boulevard
Suite 2630
Miami, Florida
33131 USA

Paysafe - Irvine

2600 Michelson Drive
Suite 1600
Irvine, California
92612 USA

Tel: +1 888 851 7558

Paysafe - New York City

61 Broadway
New York, New York
10013 USA

Tel: +1 514 380 2700

Fax: +1 514 380 2760

FANS Entertainment

Suite 700
2 Place Alexis-Nihon
3500 de Maisonneuve Blvd. W.
Montreal, Quebec
H3Z 3C1

Tel: +1 514 380 2700, +1 866 826 8003

Income Access

Suite 2330
2020 Robert-Bourassa
Montreal, Quebec
H3A 2A5

Tel: +1 514 849 8595

Paysafe Dallas - Meritcard Solutions

311 S. Cesar Chavez Blvd.
Dallas, Texas
75201 USA

Tel: +1 877 396 3748

Paysafe - MCPS

MCPS Shenandoah
128 Vision Park Blvd
Suite 300
Shenandoah, Texas
77384 USA

MCPS Houston
16211 Park Ten Place
Houston, Texas
77084 USA

MCPS Seminole
8250 Bryan Dairy Rd
Seminole, Florida
33777 USA

Paysafe - India

Unit 4
Level 7
SLN Terminus
Hyderabad 500032

Paysafe - Tokyo

Kabutocho Daiichi Heiwa Building
3rd Floor
5-1 Nihonbashi Kabuto-cho Chuo-ku
Tokyo 103-0026

Executive Directors

Joel Leonoff

President & Chief Executive Officer

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Brian McArthur-Muscroft

Chief Financial Officer and Executive Director

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Joel Leonoff

President & Chief Executive Officer

Joel is an entrepreneurial leader and a visionary with a proven track record of managing high-growth technology companies, having served as CEO, COO and CFO of privately and publicly traded companies for nearly 20 years. In 1997, Joel founded SureFire Commerce Inc., which merged with the Optimal Group in 2003 to form Optimal Payments, now known as Paysafe Group. Joel was appointed as an Executive Director and Co-CEO of the Group on 1 February 2011 and President and CEO on 1 August 2011.

Prior to this, Joel created the e-commerce powerhouse BCE Emergis through the merger of Mpact Immedia Ltd with Bell Canada Enterprises. Joel also served as Group Operations Director and COO of Partygaming plc, a FTSE listed company. Joel is a Chartered Accountant with a Bachelor of Commerce degree (James McGill Award) and has a Graduate Diploma in Public Accountancy (C.D. Mellor Award) from McGill University.

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Brian McArthur-Muscroft

Chief Financial Officer and Executive Director

Brian has been Chief Financial Officer at Paysafe Group since 1 January 2015. He led Paysafe’s move from AIM to a FTSE 250 listing on the London Stock Exchange Main Market in December 2016. In 2017, Paysafe was acquired by CVC and Blackstone for $4.6 billion, when Brian was asked to remain on the Board as Group CFO. As part of the deal, Brian led the $2.6 billion debt raise to part-fund the transaction. Prior to the Take Private, he delivered a transformational €1.2 billion acquisition of a major competitor, including a £460 million fully-funded rights issue and a €500 million debt raise. Before joining Paysafe, Brian was Group Finance Director at Telecity Group plc (with a market cap of £2.3 billion) where he led the IPO of the business in 2007 and raised £400 million in senior debt facilities with major UK institutions. Brian was chosen as Business Week’s Finance Director of the Year in 2017 and 2013 and ICAEW’s FTSE 250 Finance Director of the Year in 2012.

Also a restructuring specialist, Brian was the Interim CFO on the successful turnaround of MCI Worldcom EMEA. Brian holds a law degree and qualified as a chartered accountant with PricewaterhouseCoopers in London.

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Our Cultures and Values

Central to Paysafe’s success is trust and the way we conduct ourselves. We believe in doing things in the right way and as sustainably as possible. We take our responsibilities seriously and are committed to dealing fairly and with integrity with all our stakeholders.

We are committed to investing in our entrepreneurial culture and empowering our employees – one of Paysafe’s five strategic pillars. Our focus on combining technology innovation with human innovation is delivering value by creating working practices that improve productivity, reduce costs, develop talent and provide job satisfaction.

Our people

We are a people company and one that wants to attract and retain the best talent, motivated by a culture they are proud of within a safe, stimulating and respectful working environment.

Building an entrepreneurial, empowered culture is critical to our success. At an operational and management level, our approach centres on empowering divisional CEOs and their teams so they can make decisions quickly in ways that maximise success for their business lines and Paysafe as a whole. Across all our locations, we continue to focus on developing a strong, empowering culture that embodies our Paysafe values of being courageous, pioneering, open and focused. Our four values speak to how employees work together in our Group and are at the heart of everything we do.


At Paysafe, we aim to be a supportive part of the local communities where we operate. We support numerous charities at both a local and national level, and conduct charitable giving programmes where we match charitable fundraising by individual employees. During 2016, the Group contributed $287,000 (2015: $92,882) to directly support charitable causes.


Customer Policy (2017)
Ranked #2 out of the 25 Best Places to Work in Canada (2017)
Internationally Operating Companies (2017)
Best Merchant Acquirer/Processor (2017)
Payments Pioneer: Andrea Dunlop (2017)
Best PSP or Acquiring Solution Provider (2017)
Brian McArthur-Muscroft Inspirational Financial Director of the Year (2017)
Regulatory (Financial Services) In-House Legal Team of the Year (2017)
Best Acquisition & Retention Partner (Income Access) (2017)
Best Employer Brand Following a Merger or Acquisition (2017)
Best Ambassador Programme: Runner up (2017)
Best Service Provider (2017)
Rising Star Award: Carla Erlick (2016)
Payments & Fraud Company of the Year (paysafecard) ( 2016)
Best Merchant Acquirer/Processor (2016)
Winner: Andrea Dunlop, CEO, Cards Services and Acquiring (2016)
Deal of the Year Award (2016)
Best Online or Mobile Commerce Solution (2016)
Best Payments Company (2015)
Best Mobile Payments Solution (2015)
Big Player Winner (2015)
Best Prepaid e-Wallet & Card Winner (2015)
Regulatory (Financial Services) (2015)
CNP Best Payment Service Provider and Best Alternative Payment Solution (2015)
Best Payment System (2015)
Corporate Services Supplier of the Year (2015)
Fintech Excellence Corporate Livewire Awards (2015)
Best Online Payment Solution (2015)
AIM Transaction of the Year (2015)
Tech Deal of the Year Award (2015)


In the dynamic, ever-changing world of payments, we listen to and understand the needs of our customers in order to support them with the relevant tools on their ever-evolving journey.

With thousands of employees worldwide, our rapidly growing team is always open to securing more talent to help fulfill our vision of  connecting businesses and consumers globally through frictionless and empowering solutions.

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