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About us

Paysafe delivers a full suite of payments solutions. From card issuing to acquiring; from payment gateways to merchant accounts; from fraud and risk to compliance; from digital wallets and mobile to invoicing - we process millions of transactions worldwide and we value our relationships at every point in the process.

Board of Directors

Joel Leonoff

Joel Leonoff

President & Chief Executive Officer

Joel is an entrepreneurial leader and a visionary with a proven track record of managing high-growth technology companies, having served as CEO, COO and CFO of privately and publicly traded companies for nearly 20 years. In 1997, Joel founded SureFire Commerce Inc., which merged with the Optimal Group in 2003 to form Optimal Payments, now known as Paysafe Group plc. Joel was appointed as an Executive Director and Co-CEO of the Group on 1 February 2011 and President and CEO on 1 August 2011.

Prior to this, Joel created the e-commerce powerhouse BCE Emergis through the merger of Mpact Immedia Ltd with Bell Canada Enterprises. Joel also served as Group Operations Director and COO of Partygaming plc, a FTSE listed company. Joel is a Chartered Accountant with a Bachelor of Commerce degree (James McGill Award) and has a Graduate Diploma in Public Accountancy (C.D. Mellor Award) from McGill University

Brian McArthur-Muscroft

Brian McArthur-Muscroft

Chief Financial Officer and Executive Director

Prior to joining the Group as CFO on 1 January 2015, Brian was Group Finance Director at Telecity Group plc where he led the IPO of the business in 2007 and raised £400m in senior debt facilities with major UK institutions. Brian was chosen as Business Week’s Finance Director of the Year in 2013 and ICAEW’s FTSE 250 Finance Director of the Year in 2012. Since May 2013, he has served as a Non-Executive Director on the Board of Robert Walters plc.

Also a restructuring specialist, Brian was the Interim CFO on the successful turnaround of MCI Worldcom EMEA. Brian holds a law degree and qualified as a Chartered Accountant with PricewaterhouseCoopers in London.

Dennis Jones

Non-Executive Chairman

Dennis was appointed to the Board as Non-Executive Chairman on 30 July 2014. He has had extensive experience in the payments and payment processing sectors, having held executive roles in the UK, mainland Europe, China and the US. He currently divides his time between Paysafe and TSYS International.

Dennis was formerly a Director, President and Chief Executive Officer of RBS National Bank in the US, a Non-Executive Director of Argus Information Services Inc. (a US provider of data analytics to payment providers across the US, Latin America and the UK), and a Non-Executive Director of Kroger Personal Finance LLC (the financial services arm of the Kroger Corporation, the second largest retailer in the US). Until December 2015, Dennis was Non-Executive Chairman of Paysafe Financial Services Limited, a wholly-owned subsidiary of the Company. Dennis is also a Chartered Engineer and a member of The Institution of Engineering and Technology.

Jennifer Allerton

Independent Non-Executive Director

Jennifer was appointed to the Board effective 7 March 2017 as a Non-Executive Director. Jennifer has a wealth of international experience in payments technology, data innovation, operations and IT strategy. She is the former CIO of the pharmaceutical division of Hoffmann-La Roche, where she was a member of the pharmaceutical executive committee which doubled sales and quadrupled profits in a five-year period. Before joining Hoffmann La Roche, Jennifer was Technology Director of Barclaycard and played a key role in its move to data mining and customer profiling. She was also a Non-Executive Director on the Board of Oxford Instruments plc.

Jennifer is currently a Non-Executive Director on the boards of Sandvik AB, a Swedish listed engineering group; S&P 500 Iron Mountain Inc., an information management services company; and Aveva Group plc, a FTSE 250 software and services business. Jennifer is a member of the Chartered Institute of Management Accountants and holds a BSc in Mathematics from Imperial College and an MSc in Physics from the University of Manitoba.

Andrew Dark

Andrew Dark

Independent Non-Executive Director

Andrew joined the Board on 30 July 2014 as a Non-Executive Director and is Chairman of the Nomination Committee. He is currently Chief Executive Officer of Displaydata Limited, Chairman of Miura Systems Limited and a Director of New Era Sports Digital Limited.

Andrew was formerly Chief Executive Officer of the online payments company Datacash Group plc during its period of rapid growth; it was subsequently sold to Mastercard. He is the former Chief Executive Officer of mBlox Limited, which facilitates communication between businesses’ and customers’ mobile devices. He was also a Director of the payments company Dione plc.

Ian Francis

Ian Francis

Independent Non-Executive Director

Ian was appointed to the Board on 1 September 2010 as a Non-Executive Director and is Chairman of the Audit Committee. He was a senior audit partner with Ernst & Young London until 2009, responsible for a number of the firm’s leading audit clients and specialising in FTSE-listed and multinational companies. He also served as a Non-Executive Director of Umeme Limited, the privatised national power distribution company of Uganda, from September 2009 to November 2014, supporting the initial turnaround of the business and the subsequent successful listings on the Uganda and Nairobi Securities Exchanges.

Ian established and chaired Umeme’s Audit and Remuneration Committees. He is an active mentor at Board Mentoring, supporting Executive and Non-Executive Directors stepping into new situations and roles. Ian is also Chairman of the Board of Prepaid Services Company Limited, a regulated subsidiary of Paysafe

Brahm Gelfand

Brahm Gelfand

Independent Non-Executive Director

Brahm was appointed a Director on 13 March 2014. He is a practising lawyer in Montreal, Canada and is counsel to Lapointe Rosenstein Marchand Melançon LLP, where he previously served as a partner. Brahm is currently a Director of Dundee Sustainable Technologies Inc. He is also a member of the Independent Review Committee of 1832 Asset Management LP, an indirect subsidiary of the Bank of Nova Scotia, and is Chairman of the Independent Review Committee of Goodman Investment Counsel, a subsidiary of Dundee Corporation.

Until April 2015, Brahm was a Director of two leading Montreal healthcare institutions: the Sir Mortimer B. Davis Jewish General Hospital and the Douglas Mental Health University Institute. He is also a founding Director of the Summit School Foundation and the Roasters Foundation.

Karen Guerra

Independent Non-Executive Director

Karen was appointed to the Board effective 7 March 2017 as a Non-Executive Director. She has significant senior-level experience in the consumer goods sector, having been Managing Director and Chairman of Colgate-Palmolive’s UK company between 1996-1999, followed by heading the larger French subsidiary between 1999-2006 operating across Oral, Personal & Household Care.

Prior to Colgate, Karen worked for PepsiCo and in UK food retailing. She is a Non-Executive Director of Davide Campari-Milano SpA, an Italian beverages company; Amcor, an ASX listed packaging group; and Electrocomponents, a FTSE 250 distributor of electronics, automation and control components. She previously served as a Non-Executive Director of Inchcape plc and Swedish Match AB. Karen holds a BSc in Management Sciences from UMIST.

Ian Jenks

Ian Jenks

Senior Independent Non-Executive Director

Ian joined the Board on 30 July 2014 as a Non-Executive Director and is Chairman of the Remuneration Committee. Ian has more than 30 years of board-level experience in the communications and industrial technology fields, both as an investor and as Chief Executive Officer of companies operating in the US and Europe. He is currently Executive Chairman of Brady plc, an AIM quoted provider of trading and risk management software to the global commodity and energy markets.

Ian was formerly a partner of Crescendo Ventures LLP in Palo Alto, USA and Chairman of Oplink Communications Incorporated, a publicly-listed company on the NASDAQ Exchange. Ian is an associate member of the Institution of Mechanical Engineers and has a BSc in Aeronautical Engineering from Bristol University.

Key Executives

Danny Chazanoff

Danny Chazonoff

Chief Operating Officer

Danny Chazonoff has been the Chief Operating Officer of the Paysafe Group since the completion of the Optimal Payments Acquisition. Prior to the Acquisition, he held the position of Chief Technical Officer at the Montreal based group comprising OP Payments Inc. and its related companies (‘‘OP Payments’’) and was employed by that group since it was founded in 1996. Mr. Chazonoff provides leadership, management and direction in the areas of bank and partner relationships, product direction, technology and risk and operations. Mr. Chazonoff has also served as Vice President, MIS and Web Development at BCE Emergis, a subsidiary of Bell Canada, and as Director of Operations for AVS Technologies, a leading distributor of consumer electronics in Canada. Mr. Chazonoff brings a wealth of international payments expertise and IT experience to the Paysafe Group. Mr. Chazonoff holds a Bachelor of Commerce with a Major in Management Information Systems from McGill University (Montreal) and an MBA from the John Molson School of Business (Montreal).

Elliott Wiseman

Elliott Wiseman

General Counsel and Chief Compliance Officer

Elliott Wiseman serves as General Counsel and Chief Compliance Officer of Paysafe Group Plc with responsibility for the Group’s legal and regulatory compliance. He is the Group’s Money Laundering Reporting Officer and chairs the Group’s Risk Management Committee. Elliott joined the Group in October 2011 from MoneyGram International where he was Senior Legal Counsel with responsibility for legal matters in the Northern European and Asia Pacific regions. Previously, Elliott worked as an associate at the law firms Slaughter and May, Debevoise & Plimpton and Mischon de Reya, in the respective M&A departments. Elliott is a qualified solicitor in England and Wales and has a Master of Arts degree in Geography from Oxford University. 

Our Responsibility

Our Culture and Values

Central to Paysafe’s success is trust and the way we conduct ourselves. We believe in doing things in the right way and as sustainably as possible. We take our responsibilities seriously and are committed to dealing fairly and with integrity with all our stakeholders.

We are committed to investing in our entrepreneurial culture and empowering our employees – one of Paysafe’s five strategic pillars. Our focus on combining technology innovation with human innovation is delivering value by creating working practices that improve productivity, reduce costs, develop talent and provide job satisfaction.

Our people

We are a people company and one that wants to attract and retain the best talent, motivated by a culture they are proud of within a safe, stimulating and respectful working environment.

Building an entrepreneurial, empowered culture is critical to our success. At an operational and management level, our approach centres on empowering divisional CEOs and their teams so they can make decisions quickly in ways that maximise success for their business lines and Paysafe as a whole. Across all of our locations we continue to focus on developing a strong, empowering culture that embodies our Paysafe values of being courageous, pioneering, open and focused. Our four values speak to how employees work together in our Group and are at the heart of everything we do.


At Paysafe, we aim to be a supportive part of the local communities where we operate. We support numerous charities at both a local and national level, and conduct charitable giving programmes where we match charitable fundraising by individual employees. During 2016, the Group contributed $287,000 (2015: $92,882) to directly support charitable causes.


Rising Star Award: Carla Erlick (2016)

Payments & Fraud Company of the Year (paysafecard) ( 2016)

Best Merchant Acquirer/Processor (2016)

Winner: Andrea Dunlop, CEO, Cards Services and Acquiring (2016)

Deal of the Year Award (2016)

Best Online or Mobile Commerce Solution (2016)

Best Payments Company (2015)

Best Mobile Payments Solution (2015)

Big Player Winner (2015)

Best Prepaid e-Wallet & Card Winner (2015)

Regulatory (Financial Services) (2015)

CNP Best Payment Service Provider and Best Alternative Payment Solution (2015)

Best Payment System (2015)

Corporate Services Supplier of the Year (2015)

Fintech Excellence Corporate Livewire Awards (2015)

Best Online Payment Solution (2015)

AIM Transaction of the Year (2015)

Tech Deal of the Year Award (2015)